When you automate business processes using Signavio Workflow Accelerator, you can use milestone events to explicitly track process status. This article describes how to model process milestones and use them for better visibility of work in progress.
In an, for example, each new employee progresses through a number of phases in the process:
The start of each phase corresponds to a process milestone that changes the process ‘status’ of the case. In the onboarding example, when a new employee has completed induction training during the first week or two at the company, the trial period starts. The milestone name is what you would tell someone who asked what the status of the new hire was.
In process modeling terms, these milestones are process events between other activities:
More specifically, in, a Status milestone is an ‘intermediate event.’ Signavio Workflow Accelerator makes this available as a .
First, start with an onboarding process that includes the process tasks. In this example, these are grouped into sub-processes. However, this model doesn’t clearly communicate where the three phases start.
To use a milestone in Signavio Workflow Accelerator, add it to the process flow at the start of the corresponding phase. Select the milestone to enter its name and a ‘Milestone description’, which will become the value of the ‘Case / Milestone’ variable.
The ‘Milestone description’ can also include process variables, which you enter by typing a ‘#’ for a.
Process milestones give you visibility of the status of open cases. In Signavio Workflow Accelerator, you can view these status milestones on the.
Add the milestone column as follows.
This gives you a basic overview of case statuses. For more flexible visibility, use the Analytics functionality to create a report that shows process milestones.
If you’re managing an onboarding process, you need an up-to-date overview of the new hires at each stage in the process. To do this in Signavio Workflow Accelerator, create a report that gives you an overview of open cases, grouped by process milestones.
Create this report as follows.
Now you can use the pie chart and table to see how many new employees there are at each stage, and who they are.
Process milestone events illustrate how you can improve your process models to make their structure clearer at the same time as getting better visibility of work in progress. If you want to reach your ownprocess milestones, then register for a today.