Transform and improve processes
Digital continues to redefine many aspects of the consumer products industry and shows no sign of slowing down. It has already transformed how companies communicate with and sell to consumers, how they use data, and improve operational responsiveness.
But to become a true digital performance leader, companies should continuously understand, improve, and transform business and customer processes. Plus, to further thrive through whatever challenges and opportunities arise, companies should aim for process and data transparency coupled with team collaboration at scale.