SAP Signavio
Journey Modeler

Understand, transform, and deliver improved experiences for upgraded operations and customer excellence at scale

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Bring your customer journeys
to the next level

Intuitively design your customer journeys and connect them to the underlying processes to foster customer-centricity and operational excellence together.

Your benefits with SAP Signavio Journey Modeler

Model journeys collaboratively

Visualize the impact your business processes have on the experience to understand, improve, and transform your processes and journeys. This allows you to operate and engage more efficiently and effectively, thus avoiding risk to relationships with your customers, employees, or suppliers.

Design journey models

By discovering new insights, you can identify unmet customer or stakeholder needs, which convert into opportunities to launch new offerings, initiatives, or programs, and generate new business value.

Connect data with experience

Reduce your time to insights and your time to action by operationalizing your journeys and triggering process changes with a complete view on how to do this quickly and in a continuous, governed cycle.

Integrate business repositories

Introduce a collaborative, process-first, data-driven, experience-centric mindset in your organization by establishing a bond between teams, helping you deliver business outcomes with a focus on both people and process.

Explore SAP Signavio Journey Modeler in detail

Connect processes with journeys
Uncover experiences
Connect data
Journey complexity
Single source of truth

Connect operational processes
with experience journeys

Dive into SAP Signavio Journey Modeler to understand, improve, and transform how customers engage with your business. Translate customer experience and process mining insights into operational reality, and connect processes and journeys for a comprehensive understanding of your business functions.
  • Centralized View: Link journeys with business processes for a real-time, comprehensive view.
  • Enhanced Collaboration: Make customer experiences accessible and understandable company-wide.
  • Operational Excellence: Align on key outcomes, identify critical interactions, and drive excellence.
Process Collaboration Hub - Connect processes with journeys

Trusted by companies around the globe

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Business Process Observability
A collaborative approach to transformation enablement

Learn more from our customers

Aligning technology, processes, and architecture with strategic goals
Explore Bosch Rexroth’s journey with SAP Signavio and LeanIX solutions to unleash the power of process data for decision-making.
Successful business transformation becomes reality
Learn how KWS succeeded in bringing business and IT together with a full picture of the enterprise.
Mapping processes and aligning them with IT systems to aid a smooth transition
Discover how Hochland created transparency across operational processes and systems.
From customer experience and process excellence perspective
Learn how Hilti benefited from a direct link between process and journey activities.

Learn more about how SAP Signavio can support your organization

Business Transformation
Realize holistic, data-driven business transformation across your organization.
ERP Transformation PICOGRAM
ERP Transformation
Accelerate and modernize your ERP transformation whilst embracing Innovation.
Continuous Excellence PICOGRAM
Continuous Improvement
Realize ambitious innovation
and growth through continuous improvement.
Generative AI
Get instant answers to your process questions with generative AI in SAP Signavio.

What's new

SAP Signavio has been named a Leader in the 2024 SPARK Matrix™
for Digital Twin of an Organization (DTO) Solution
Learn why and how our approach to generative AI contributes to this accomplishment.
Get the report
Adoption news
SAP’s Adoption Revolution:
When expectations and outcomes meet
Adoption is our main lever for increasing customer satisfaction.
Read the blog post
Product Release
OUT NOW: SAP Signavio
May 2024 release
Learn more about the latest and greatest from SAP Signavio solutions.
Read the blog post
Process AI revealed at SAP Sapphire- An interview with Gero Decker
Process AI revealed at SAP Sapphire: An interview with Gero Decker
At SAP Sapphire in Orlando, SAP Signavio pulled back the curtain on its process AI offering.
Read the full interview
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Ready to get started on your own journey?

If you’re looking to stay ahead of the competition and start transforming your business today, then request a personalized meeting with a SAP Signavio expert to learn more about how we can help.
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