Blog | Signavio

customer journey mapping fundamentals blog header image

The Fundamentals of Customer Journey Mapping, and Why Businesses Need It Now

Best Practices | 20 min read

6 Common Myths of RPA Implementation - Robot touching screen image

6 Common Myths of RPA Implementation

Best Practices

3 BPM Success Factors

The 3 BPM Success Factors You Can't Miss

Best Practices

how process mining supports operational resilience - plants in lava

How Process Mining Supports Operational Resilience

Best Practices

5 Things Businesses Should Focus on After a Crisis blog image mask

5 Things Businesses Should Focus on After a Crisis

Best Practices

prioritize transformation in a crisis blog header image

Prioritize Transformation in a Crisis: Signavio Expert Interview

Inside Signavio

process management meets crisis management

Process Management Meets Crisis Management: Signavio Webinars

Best Practices

how process management helps you handle risks - stay at home sign

How Process Management Helps You Handle Risks

Best Practices

5 Ways Process Management Helps Your Business in a Crisis blog header image toilet roll

5 Ways Process Management Helps Your Business in a Crisis

Best Practices

business decision management blog image - pile of coins

Business Decision Management: A Practical Introduction

Best Practices

Tax compliance with decision making

How to Unlock the Value of Business Decisions

Best Practices

collaborative process management - two women using post-it notes

Collaborative Process Management & the Wisdom of the Crowd

Best Practices

positive customer experience blog image

Why Positive Customer Experience is Vital to Business Success

Best Practices

BPMN modeling conventions header image - computer with process model

BPMN Modeling Conventions: A Comprehensive Guide

Best Practices

process management and New Year's resolution blog image - calendar and magnifying glass

Process Management and New Year's Resolutions

Best Practices

rpa implementation challenges blog image - robot ticking boxes

How To Overcome RPA Implementation Challenges

Best Practices

risk management using an ics - rock climber

Risk Management Using an ICS is Your Secret Weapon

Best Practices

Assessing BPM maturity - dusty wine bottle

Assessing BPM Maturity: Understanding the 7 Core Capabilities

Best Practices

growing your business with process management blog header image

Growing Your Business With Process Management

Best Practices

workflow optimization

Workflow Optimization: Bringing Processes to Life

Best Practices

Successful quality management blog checklist image

Leveraging processes for successful quality management

Best Practices

process mining can save your business

Process Mining Can Save Your Business: From Transformation to RPA and CJM

Best Practices

lightbulb header image for Common Arguments Against Process Management blog

How to Beat Common Arguments Against Process Management

Best Practices

tactics for achieving bpm buy-in header image - lightbulbs

Tactics for Achieving BPM Buy-In From Your Colleagues

Best Practices

common roles needed for successful BPM

7 Common Roles Needed for Successful BPM

Best Practices

Defining Business Process Intelligence For Better Performance

Defining Business Process Intelligence For Better Performance

Best Practices

damage customer satisfaction blog image -happy and sad smiley faces

5 Signs Your Processes May Damage Customer Satisfaction

Best Practices

how to automate complex business decisions product launch blog image

Automate complex business rules | Signavio Workflow Accelerator

Best Practices

data visualization with process intelligence

Data visualization: The key to optimization

Best Practices

Signavio live blog post

Global premiere: Signavio Live, coming to a screen near you

Best Practices

Signavio GDPR Resource Center

Signavio GDPR Resource Center: The Global GDPR 2019 Influencer

Best Practices

adapting automated processes - workflow screen

Adapting Automated Processes with Signavio Workflow Accelerator

Best Practices

Process health - runner tying shoes

Process Health in Your Organization: Preparing for Excellence

Best Practices

Process optimization - Easter eggs and daffodils

Hunting for Easter Treats (and Process Optimization) with Signavio

Best Practices

scrunched up paper around light bulb - process mistakes blog

Learning From Your Process Mistakes

Best Practices

Experiences with process mining 2019

Mining gold (processes): Practical experiences with process mining 2019

Best Practices

Process Discovery-person in suit digging hole in ground and data shooting out

Stop mining and start discovering with Business Process Discovery

Best Practices

OpEx and CX - Image a clock with the time changing from 12.20

It’s Not Over: The Disconnect Between OpEx and CX

Best Practices

What the GDPR means for you in 2019

« Rewind after reading: What the GDPR means for you in 2019

Best Practices

Mark McGregor interview blog image

'Accept Constant Change': BPM Strategy with Mark McGregor

Best Practices

challenges to IT convergence

Beyond 'Business as Usual': 4 Challenges to IT Convergence in 2019

Best Practices

building an RPA workforce blog image

HR for Robots: Building an RPA Workforce with Signavio

Best Practices

new bpm tool blog image

Just Right: How To Select The New BPM Tool You Need

Best Practices

2019 business strategy blog - balloon pop

3 Ways to Avoid Sabotaging Your 2019 Business Strategy

Best Practices

Timer whirring - effective operational excellence

It’s Not Over: Effective Operational Excellence in a Climate of Constant Change

Best Practices

Failed it! Book

3 Easy Mistakes to Avoid When Designing Customer Journey Maps

Best Practices

decision fatigue blog post image

The Dangers of Decision Fatigue

Best Practices

combining collaboration compliance dust image

Why Collaboration is Essential to Compliance

Best Practices

Business Greatness - Person on mountain

Discover Your Way to Business Greatness

Best Practices

Customer journeys as a strategic imperative map

En Route to Success: Customer Journeys as a Strategic Imperative

Best Practices

procure to pay process improvement

Procure to Pay Process Improvement: A Signavio Investigation

Best Practices

Form Groups - Organized sheets of paper and a coffee cup on a table

Organizing information with form groups in Workflow Accelerator

Best Practices

Fattening the Pig: The Importance of Measuring Process Improvements

Best Practices

Workflow Management

What is Workflow Management?

Best Practices

process repository blog image

Enterprise-Level Impact: 5 Steps to a Better Process Repository

Best Practices

Consumer loyalty neon sign

The Wild Card: How Companies Punish Consumer Loyalty

Best Practices

Brand Awareness and (In)Fidelity: The Battle for Consumer Loyalty

Best Practices

the power of digital transformation - man doing a karate kick in the air

Flex Your (Business) Muscles With Digital Transformation

Best Practices

risk and controls framework cover image

Getting Started on Your Process-Oriented Risk and Controls Framework

Best Practices

Successful RPA Implementation Blog Image

Rogue Robots: 5 Common Challenges to RPA Implementation

Best Practices

watermelon and feta salad

Freshen up your processes with the Signavio BPM Cookbook

Best Practices

Roger Burlton blog - building business agility with BPM

Leap Into Building Business Agility with BPM

Best Practices

process mining project roles working together photo

4 Process Mining Project Roles You Need...Plus One You Don't

Best Practices

How to do onboarding right blog image

How To Do Onboarding Right, First Time, Every Time

Best Practices

workflow approvals blog image - working late

Multi-level approval workflows

Best Practices

ERP Transformation tactics - Man planning for a football strategy on blackboard

ERP Transformation: The game changer in entERPrise success

Best Practices

design thinking and bpm - michael rosemann picture

Design thinking and BPM: A match made in heaven

Best Practices

name business processes

How To Name Business Processes Using One Word (It's Scope)

Best Practices

Business and It Alignment

The Importance of Business and IT Alignment

Best Practices

last minute gdpr - clock boat and gate

A New Chapter: All Your Last Minute GDPR Needs

Best Practices

DSGVO-Umsetzung durch Prozessmanagement

GDPR Implementation in 4 Steps!

Best Practices

Signavio GDPR Resources

All-Action Hero: Signavio vs. The GDPR

Best Practices

Data breach notification and the GDPR

Data Breach Notification & the GDPR

Best Practices

Boat tries to reach the GDPR goal in stormy seas

The 6 biggest changes in the GDPR you should know!

Best Practices

Naming business processes presentation on a conference

The Top 5 Mistakes You Can Make When Naming Business Processes

Best Practices

Scheduled workflows - warehouse robots

Automatically starting scheduled workflows

Best Practices

Client Assets Regulation officers in discussion

Client Assets Regulation with Signavio

Best Practices

Solution-Manager-7.2-Integration

We’ve got soul, man – SAP® integration

Best Practices

Process Mining in Practice - Photo of Henny Selig

Process mining expert interview: Henny Selig

Best Practices

Tomorrow's World map made of lights

Tomorrow’s World: Revamp the Status Quo

Best Practices

Customer Centric - holding a compass to the stars

Customer Centric: Revolution not Evolution

Best Practices

ERP transformation guide

ERP transformation guide

Best Practices

Design Thinking - An open box radiates light

Design Thinking: Unleash Your Innovation

Best Practices

From Best Practice to Next Practice - A light bulb sits above an arrow pointing to tomorrow

From Best Practice to Next Practice

Best Practices

efficiency vs effectiveness a suited man with eight arms performs multiple tasks

Efficiency vs. Effectiveness: The Battle of the 'effs'

Best Practices

robotic process automation- a worker lays a road

Robotic Process Automation: Potholes in the road

Best Practices

process mapping-a man presses buttons on glass

Embark on your process mapping journey

Best Practices

Robotic Process Automation - A white metallic robotic hand types on a computer keyboard

Robotic Process Automation—Robots as Subject Matter Experts

Best Practices

Employee talks to colleagues about improving productivity with BPM

Improving employee productivity—and how BPM can help!

Best Practices

7 Step to Risk & Compliance - Number 7 with couple on a path

7 Steps to Risk & Compliance

Best Practices

7 steps to Operational Excellence - Number 7 with path to island

7 Steps to Operational Excellence

Best Practices

7 steps to Business Transformation guide - number 7 with path to rocket ship

7 Steps to Business Transformation

Best Practices

Laptop with screenshot of customer journey mapping tool

What is a Customer Journey Map and Why Do You Need One?

Best Practices

Web service integration: updating an external database from a workflow

Best Practices

DocuSign workflow - hand with pen signing a document

DocuSign Workflow Integration for Document Signing

Best Practices

Business Process Maturity Model

How Business Process Maturity Models Help Your BPM Initiative Succeed

Best Practices

Business Goals Modeling Processes with ArchiMate on a Notebook

Modeling Business Goals with ArchiMate

Best Practices

process milestone model on laptop screen with skyline in the bacjkground

Process Milestones for Workflow Execution Status Visibility

Best Practices

Modern Compliance Management - Gavel resting beside book

Change as a Constant in Modern Compliance Management

Best Practices

Multi-instance user tasks - Man in front of a group of employees

Multi-instance user tasks in Workflow Accelerator

Best Practices

process simulation - little robot standing next to a notebook

Future state process simulation - why & how

Best Practices

10 Workflow examples on a notebook screen

10 Workflow Examples for Signavio Workflow Accelerator

Best Practices

business days calculation workflow - cleaned desk for vacation

How to build a business days calculation workflow

Best Practices

Signavio Webinars: Best Practices and BPM Trends

Best Practices

enterprise architecture modeling on a screen

Enterprise architecture modeling for business process professionals

Best Practices

vacation handovers - paper was given from one hand to another

Smooth vacation handovers with Signavio Workflow Accelerator

Best Practices

Digital transformation retail sector - Robot with a tool in his hand

In Times of Change – Digital Business Transformation

Best Practices

Business rules management for domain experts

Best Practices

Workflow Integration - man with four arms sitting in front of a laptop

Integrating a workflow with external web services

Best Practices

CEO Gero Decker on Amazon's Annual Shareholder Letter

Best Practices

Integrating a spreadsheet with a workflow

Best Practices

Continuous Improvement for Business Transformation - Process improvement team in front of an Ipad

Taking Control of Continuous Improvement for Business Transformation

Best Practices

Visualizing Business Process KPIs

Best Practices

Trump's Impact on Regulatory Compliance - US Congress

The Trump Administration's Impact on Regulatory Compliance

Best Practices

Product Lifecycle Management - Man working on a car engine

Product Lifecycle Management with Signavio Workflow Accelerator

Best Practices

Scheduling Internal Controls - Workflow -Worker in front of a workflow screen

Automatically Scheduling Internal Controls with Signavio Workflow Accelerator

Best Practices

regulatory compliance: Glasses laying on a table, people discussing in the background

Regulatory Compliance Made Easy with Custom Attributes

Best Practices

regulatory compliance - business man sitting of his notebook

Compliance & Customer Experience: Exploring APAC's Regulatory Compliance Context

Best Practices

Compliance meeting of two people

Compliance today; a Nuisance or a Necessity?

Best Practices

ISO 9001:2015 webinar: Blue ISO folder laying on a table

Performance Assessment in line with ISO 9001:2015

Best Practices

Process-oriented Requirements Engineering

Best Practices

How to automate your ‘four-eye’ approvals in Signavio Workflow

Best Practices

Bpm_subsets: Glasses_Laying_on_a_table

Making Your Stakeholders' Lives Easier with BPMN Subsets

Best Practices

bpm in the digital world shining globe surrounded by digital icons

Three Ways BPM Must Change to Reflect the Digital World

Best Practices

How to automate your training course workflow - 2 employees sitting iin front of a computer

Managing training course delivery with Signavio Workflow

Best Practices

SAP Rapid Deployment Solutions - Young man in front of a computer

Using Signavio to configure SAP Rapid Deployment Solutions

Best Practices

How to automatically trigger a workflow- finger gesture on a mobile device

How to automatically trigger a workflow with form data

Best Practices

BPM-Basics: Glases-laying-on-a-table

BPM Basics: Multiple Ways to Start a Process

Best Practices

Design Thinking BPM-Two designers thinking about a design in front of a notebook

Realizing Great CX: Design Thinking and BPM

Best Practices

Collaborative BPM - Team around a table discuss new business processes

Embracing collaborative BPM

Best Practices

Farmer gathering on his field: Gathering your own crop in modern times can mean, dogfooding a publishing workflow

Dogfooding publishing workflow automation at Signavio

Best Practices

Man follows the BPMN E-Learning course in front of his computer

BPMN E-Learning: Become a Modeling Professional

Best Practices

Process-Oriented Risk Management: Process-Oriented Risk Management: Glasses laying on a note book

Hands-On Process-Oriented Risk Management

Best Practices

Saving time and money by automating status updates

Best Practices

Variant Management

How to manage process variants

Best Practices

Business rules execution from DMN in Signavio Workflow Accelerator

Best Practices

BPM digital age: people discussing data sheets

BPM in the Digital Age

Best Practices

Building custom activity types using sub-processes

Best Practices

Business Process Models - Glasses on a Model Spreadsheet

Business process models: criteria for quality assessment

Best Practices

Rebooting Your BPM initiatives - 2 direction- arrows on the floor

4 Telltale Signs You Should Reboot Your BPM Initiatives

Best Practices

BPMN Pools and Lanes

Understanding BPMN Pools and Lanes

Best Practices

Process mapping value pen with notepad image

Process mapping basics: conclusions & next steps

Best Practices

Process mapping value pen with notepad image

From process documentation to process execution

Best Practices

Process mapping value pen with notepad image

Process mapping basics: hassle vs value

Best Practices

Workflow management with spreadsheets - a watch in parts

Identifying spreadsheets that are really workflows

Best Practices

Spreadsheet-based BPMN modeling with Signavio’s BPM QuickModel

Best Practices

BPM for Business Opportunities - opened swiss knive with all tool features

Business Opportunities: BPM as Your Business' Navigation Partner

Best Practices

Process mapping basics: roles

Best Practices

Difference Workflow vs. Business Process Management

The difference between workflow and business process management

Best Practices

Using approval workflows to ensure diagram quality

Best Practices

The ROI for replacing email with workflow notifications

Best Practices

Process mapping basics: events

Best Practices

Simulating business decisions using a set of possible values as input parameters

Best Practices

BPM is a part of your everyday - but what is it really all about?

Best Practices

Process mapping basics: tasks

Best Practices

Using the Signavio Dictionary to facilitate consistency and reusability of object definitions

Best Practices

Easy transfer - Camera connected to computer

Reducing Vendor Lock-in with DMN™ 1.1

Best Practices

5 Characteristics of Shared Services Centre Unicorns - and how to implement in your centre

Best Practices

Decision Modeling and the Breakthrough Power of the Multi Instance Decision (MID)

Best Practices

A map

Introduction to process mapping

Best Practices

Managing the Complex Decision Logic of Business Processes with DMN

Best Practices

Climber- Health and Safety at work

HSWA what? Practical tips for tackling HSWA 2015 for businesses

Best Practices

Improving Process Models with Modeling Conventions

Best Practices

Business transformation blog post image - butterfly emerging from chrysalis

3 Questions Every Business Transformation Leader Needs to Answer

Best Practices

Workflow Management for HR

Best Practices

Onboarding employees with Signavio Workflow

Best Practices

Project management with Signavio Workflow

Best Practices

Signavio Process Editor integration

Best Practices

coffee filter

How to Develop a Business Process

Best Practices

More