Hot Vendors™ in Customer Journey Mapping, 2018

In today's competitive digital landscape, Customer Journey Mapping is essential to drive customer loyalty. Aragon Research have investigated the evolution of CJM providers, and Signavio has been named a 2018 Aragon Hot Vendor™. This is the first time ever a process management vendor has been awarded twice, following Signavio’s 2016 award for Business Process Management (BPM).