Operational Excellence

Outstanding customer experience is no longer the exception, it’s the expectation from consumers. This means that to remain competitive in your market, you need to continuously manage organizational complexity, and actively identify and act upon opportunities for improvement. Operational Excellence requires a considered and intentional look at your business processes, followed by action.

Change your organization’s way of doing business, for the better

In every business, there is always at least one area that could be improved. This is because operational excellence (OpEx) is about more than just making tweaks to the current way of doing things. Instead, operational excellence requires a considered and intentional look at your business processes, followed by action.

After all, innovative success is about understanding today’s business scenarios for tomorrow’s success. But how exactly does effective operational excellence and meaningful change take place within an organization?

At its heart, operational excellence is a discipline which aims to balance the triad of people, process, and technology, generating benefits to both the top and bottom lines for the business, and ensuring delightful customer experiences in the process.

Harness the knowledge in your team with Signavio

Operational excellence can never really be ‘achieved’, because it requires constant monitoring and the re-evaluation of an enterprise’s business operations. However, ensuring your processes are streamlined is a good start, as this allows you to respond to changing market conditions with ease.

Fortunately, most of the knowledge required to achieve your desired future state already exists in your organization. Accessing it is the real challenge!

With business transformation solutions from Signavio,  you can harness this knowledge and the expertise within your team by documenting and improving operations, collaboratively. Signavio helps you reveal the hidden value in your processes by linking the “wisdom of the crowd” with the “wisdom of data,” helping you make smarter decisions, faster.

Gain the edge over your competitors through operational excellence

Key challenges to operational excellence include:

  • Aligning your executive strategy with your operations
  • A lack of systematic methods to identify improvement opportunities quickly
  • Internal resistance and fear caused by a lack of transparency and siloed thinking

Signavio directly responds to the challenges of operational excellence by:

  • Supporting end-to-end operational transparency and encouraging all stakeholders to continuously optimize their processes
  • Harmonizing your operations and business decisions with your overall strategy
  • Increasing agility by using the wisdom of your team to streamline how work gets done
  • Analyzing existing organizational data for continuous process improvements

Request your personalized demo and find out more about how SAP Signavio Process Transformation Suite can turbocharge your operational excellence activities. Or, take a test drive yourself with a free 30-day trial.

Find out more

Download the 7 Step Guide