With Signavio we’re putting the focus on a powerful process management tool, with which we can document processes and customer touch points simply. Of particular importance for us is the commenting function. Through this we are able to actively involve many colleagues in process design.Dominik Baudzus, Head of organizational development, Sparda-Bank West

At Sparda-Bank West, members are more than just customers. The aim of this credit union is the economic advancement of each of its members. When it comes to process management, the design of easy and high-performing customer processes is the most important thing.