Rajasthan Liquors: Supporting a successful IT transformation with proactive process mining and mapping
For more than three decades, Rajasthan Liquors Limited (RLL) has been brewing, processing, and bottling beverages to help bring people together and celebrate all life’s special moments. With bottling and production facilities across India, RLL has grown into one of the largest public limited organizations in the beverage sector. So, when the company began to outgrow its legacy IT software, it looked to migrate to one unified, global ERP system.
But large-scale digital migrations can be complicated and require careful preparation. Ensuring business processes are aligned ahead of time is key to project success. Luckily, RLL had the right transformation partner and the process mapping and mining technology it needed to get things right the first time.
As part of its migration to SAP S/4HANA, Rajasthan Liquors Limited (RLL) needed to ensure that business processes were properly aligned with the new system. This would require pretransition process mining and mapping. Working with Deloitte Touche Tohmatsu India LLP, RLL was able to analyze existing business processes to identify gaps, inefficiencies, bottlenecks, and areas for improvement using SAP Signavio Process Manager, SAP Signavio Process Intelligence and SAP Signavio Process Collaboration Hub. Real-time insights into operational flows helped pinpoint specific processes that required optimization before the transition. And Deloitte’s consultative approach and clear communication helped ease the process overall.
By identifying process issues early in its transformation journey, RLL achieved a smoother transition to its new SAP system. Not only did this increase efficiency, it also reduced risk, lowered operational costs, and helped achieve faster time to value for its investment in SAP S/4HANA.