Salt River Project :
Optimizing Processes and Modernizing Governance with SAP Signavio Solutions

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Industry
Utilities
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Headquarters
Tempe, Arizona, USA
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Employees
5,100+

About Salt River Project

Salt River Project (SRP) is a community-based, not-for-profit organization that provides reliable, affordable, and sustainable water and energy to more than 2 million people in central Arizona.

"A successful rollout is where our team members have a positive reception to the new processes, to the new system, to the new changes, and they see the value that SAP Signavio brings in helping to facilitate that change. When you have a positive team member experience, you are hopefully having a positive customer experience as well."

Erin Zedek,
Lead Business Systems Analysis, Salt River Project

Key Highlights

  • Digital transformation, including review and optimization of over 1000 processes – some untouched in over 10 years – with connections to a legacy customer information system, itself based on a 1960s-era technology platform
  • Use of SAP Signavio Process Governance and SAP Signavio Process Collaboration Hub to construct a virtual "command center,” to ensure process transparency and track usage statistics, allowing for the reengineering of business processes to create a more positive and functional team member experience
  • Embed continuous improvement and a collaborative approach to process optimization and rationalization, including expansion of process modeling capabilities for employees

"This type of solution, when implemented correctly, allows you to define and identify what are your true business requirements, that are going to support your transformation.”


Tim Earheart,
CEO and President, IMPRIVA

Trusted by companies around the globe

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Business Transformation
 
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Get instant answers to your process questions with generative AI in SAP Signavio.

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