In a complex world, the mission of Teva Pharmaceutical Industries Limited is simple: improve the lives of patients by giving people around the world access to quality medicines. Since it was established in 1901, Teva has been doing just that – growing to offer roughly 3,600 products to nearly 200 million customers in 60 global markets.

Much of Teva’s growth has been through mergers and acquisitions, which has meant taking on new companies with their own IT systems and business processes. This resulted in a complex landscape that made it hard to gain a complete view of process efficacy and performance overall. As part of a broader unification initiative, Teva needed an accessible, user-friendly tool to enable collaborative business process and decision management for everyone from the top executive on down.

Diving deep into business process details and performance with SAP Signavio solutions

Before: Challenges and opportunities

  • Simplify a complex IT system landscape and standardize core business processes that differed due to
    growth by mergers and acquisitions across 60 countries and markets
  • Move from multiple instances of the SAP ERP application to a unified landscape on SAP S/4HANA


  • High recommendation of SAP Signavio solutions by analysts and peer organizations
  • Single source of organizational management and truth using SAP Signavio Process Collaboration Hub and the SAP Signavio Process Governance, SAP Signavio Process Intelligence, and SAP Signavio Process Manager solutions
  • Daily tool that is accessible to employees in any role to improve governance, maintain market leadership, and break down silos

After: Value-driven results

  • Launched an end-to-end procure-to-pay process modeling and investigation project that spanned all systems and involved all business areas
  • Put business process management at the center of the program, connecting relevant elements and
    creating a complete and centralized view of business impact
  • Enabled process mining to help business analysts discover and evaluate opportunities for

“With SAP Signavio solutions, we have accessible process modeling for everyone from the CEO and department managers all the way down to the end user. There is so much available, including trainings, tracking, and comparisons. We now have one single source of business process truth for the company.”

Haim Baruch, Head of Global Business Process Management, Center of Excellence, Teva Pharmaceutical Industries Limited