Visualizing process properties directly on the diagram canvas allows stakeholders to identify key properties at a glance.

Business process property visualization scenarios

To learn how exactly attribute visualization facilitates business process communication, let’s take a look at some example scenarios.

Highlighting activity execution KPIs

During a cost optimization meeting, a process model with visualized execution cost indicators helps in setting the focus right from the start. In the example below, you can immediately see that concentrating the optimization efforts on the activities that are highlighted in red is much more likely to significantly reduce costs.

process KPIs: Costly activities are candidates for optimizations - process model

Process-oriented risk management

Risk analysts review process models to ensure an organization complies with laws and regulations, but also to control the financial or even physical damage a business process can cause.

Associating risks with specific activities using a graphical representation of a process helps ensure process and risk definitions are in sync and highlights uncontrolled risks as process pain points.

process KPIs: Readers can identify uncontrolled (red fire icon) and controlled risks (green check icon) at a glance - process model

Learn more about risk management in our blog post Hands-On Process-Oriented Risk Management.

A similar use case is highlighting undocumented activities during a refinement meeting between domain experts and business analysts.

Highlighting additional documentation for process participants

If a process is carried out by humans, visualized attributes can facilitate the correct process execution. In this simplified version of our error ticket prioritization process, the system highlights all activities that require the special attention of the responsible process participant (in this case a Support Engineer). Clicking on the corresponding activity reveals further information.

process KPIs: activities that require the participant to read a detailed activity description are highlighted - process model

Configuring attribute visualization layers

In the Signavio Process Manager, you can configure attribute visualization layers that highlight process elements whose properties match specific rules. The rules are then dynamically applied to your diagrams.

process KPIs: configure visualization rules screen

You can activate the layers:

  • in the graphical editor – during modeling sessions,
  • in the Collaboration Hub- to present the single source of truth for process stakeholders, or
  • for PDF print outs – for presentations and reports.

Conclusion – the benefits of visualizing business process properties

Visualizing key process model properties – and in especially KPIs – allows business analysts to identify key issues at a glance and helps process participants to focus their attention on the aspects that matter most. Configuring a set of rules that are automatically applied to your process diagrams form a convenient approach to enhance communication with little effort.

Get started with collaborative process design now and sign up for a free 30-day trial account.

Published on: March 21st 2017 - Last modified: February 19th, 2018