Around 49 billion meals a year include products from Danish Crown A/S, Europe’s biggest producer of pork, its biggest meat processing company, and one of the largest pork exporters in the world. Owned by Danish farmers, the organization connects the entire food production value chain in an effort to use resources efficiently and reduce adverse sustainability impacts.

In keeping with this goal, Danish Crown wanted to promote efficient processes in shared services operations such as finance and IT and to drive process harmonization across the enterprise. To do this, it needed quick and reliable insights on how processes were managed. Accessing these insights would require an intuitive solution and support from experts who understand how revamping processes can help a business transform.

Before: Challenges and opportunities

  • Need to improve and standardize business processes in an industry characterized by slim profit margins and high levels of merger and acquisition activity
  • Demand for intuitive reporting on process performance from a KPI-driven shared-service business
  • Limited visibility into local practices


  • SAP Signavio Process Insights solution, providing an overview of process flows and performance indicators and recommendations for improvement and innovation in close collaboration with experts for premium engagement offerings
  • SAP Signavio solutions, providing powerful visualizations of variants, local practices, and automation performance across the enterprise, including how those impact key metrics
  • Ability to quickly gain insights and knowledge without integration projects and user enablement

After: Value-driven results

  • Increased process efficiency, such as by reducing process-documentation backlogs
  • Improved the quality of data used to track processes, including through a greater capacity to compare processes and process operation between business units
  • Identified best practices as well as automation and harmonization opportunities across the enterprise
  • Providing the data and reporting needed to improve processes with SAP Signavio solutions

“The combination of technical and business-oriented knowledge provided by experts for premium engagement offerings has helped us gain valuable intelligence on our process flows and performance using SAP Signavio Process Insights.”

Mads-Ole Bak, Domain Lead, Global Supporting Functions, Danish Crown A/S