Putting the customer first is often easier said than done …
Research * shows that 57% is stuck in the mediocre performance of customer centricity as a result of the absence of a crucial customer experience strategy and the right knowledge and expertise. (*Accenture research)
The impact of the digital transformation on the business processes is insurmountable. The ‘customer from now’ does not wait until tomorrow: the customer needs and expectations change daily and people do not hesitate to buy products or services elsewhere faster, cheaper or smarter. Customers regularly take shortcuts to become and remain successful themselves.
This congress focuses on a high-quality target group of colleagues (end-users) who want to stay abreast of current trends and developments and to invest in solutions in the field of process management.
- (Business) Process Managers
- Business and / or Data Managers
- (Business) Information Analysts, -Managers
- Business and Enterprise Architects
- Change, Innovation and / or Digital Managers
- Program and Project Managers
Join the Signavio team at this exclusive event to hear how the Signavio Business Transformation Suite can help you to achieve Operational Excellence.
At a glance:
What: Business Process Transformation
When: 27th November 2018
Where: Hart van Holland Nijkerk, The Netherlands
Event page: https://businessproces.heliview.nl/