Eaton: Rewiring the way work gets done by energizing process change with SAP Signavio solutions
en
Industry
Industrial manufacturing
Region
Beachwood, Ohio
Company Size
>92,000
“Using SAP Signavio solutions, we created capability maps linked to process models and architectural diagrams. This helped ensure a shared understanding of the system’s structure, its inputs and outputs, and how different components are connected.”
- Chris Lore, Enterprise Architect, ERP and Process Excellence, Eaton Corporation plc
500
Pages of documentation replaced by intuitive visual maps
Increased
Process transparency and reuse across business units
Before: Challenges and opportunities
- Unwritten institutional expertise creating onboarding delays and hiding inefficiencies across teams
- Fragmented global processes resulting in 31 redundant variants and regional customizations
- Entrenched cultural habits resisting change and making dense, inconsistent documentation
- Urgent need for a unified process foundation to boost visual clarity and cross-functional alignment
Why SAP
- SAP Signavio Process Modeler solution to centralize and visualize processes, transform undocumented
knowledge into reusable maps, drive global standardization, and align IT with business needs - Various SAP Signavio solutions to apply process mining, simulation, and analytics that turn process
maps into actionable insights, fueling adoption, scalability, and continuous improvement - ArchiMate modeling through SAP Signavio to document enterprise architectures in a standardized
playbook, linking diagrams with process maps and aligning business goals with system design
After: Value-driven results
- Cultural shift toward standardization, shared ownership, and greater openness to change
- Higher efficiency through faster implementations, streamlined onboarding, and fewer redundancies
- Expanding cross-functional community of modelers, champions, and collaborators
- Future-ready foundation for data-driven decision-making, enabled by process mining, simulation, and
continuous improvement
Learn more from our customers
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From customer experience and process excellence perspective
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