Public Sector Transformation Is Not Just About Systems — It’s About Visibility, Governance & Adoption
Webcast
en
Many public sector organizations continue to face challenges driven by fragmented processes, operational inefficiencies, limited visibility, governance gaps, and low user adoption — impacting their ability to deliver services effectively and efficiently to the community.
Join Bernalillo County and Ennuviz to learn how SAP Signavio, LeanIX, and WalkMe are enabling a connected transformation strategy focused on operational transparency, enterprise governance, digital adoption, and modernization readiness.
In this webinar, we will explore how Bernalillo County is building a scalable and sustainable transformation foundation that aligns business processes, enterprise architecture, and user experience across the organization.
Join this webcast to learn how:
- How SAP Signavio Process Manager and Process Intelligence provide operational visibility into mission-critical processes
- Leveraging LeanIX to strengthen enterprise architecture transparency, governance, and audit compliance readiness
- Driving digital adoption and guided user enablement through WalkMe
- Establishing operational governance and transformation readiness across the County
- Supporting Ariba enablement, SAP S/4HANA readiness, and future modernization initiatives
- Building a scalable transformation operating model for long-term public sector modernization
- Discover how Bernalillo County is connecting process visibility, enterprise architecture, digital adoption, and modernization readiness into a unified transformation strategy for the future.
Register now
Partners
Speakers
Murali Krishnan
CEO, Chief Digital & AI Officer, Ennuviz
Murali Krishnan is a technology and transformation leader with 25+ years of experience in Business Process Management, Process Mining, Automation, and AI-led initiatives across global enterprises. He has led large-scale transformation programs across Banking, Financial Services, Insurance, and Healthcare, with leadership roles at Bank of America, Cognizant, Bloomberg, AIG, and Verizon. Known for his strategic vision and execution focus, Murali partners closely with business stakeholders to unlock efficiencies and drive sustainable performance through emerging technologies.
Murali Krishnan is a technology and transformation leader with 25+ years of experience in Business Process Management, Process Mining, Automation, and AI-led initiatives across global enterprises. He has led large-scale transformation programs across Banking, Financial Services, Insurance, and Healthcare, with leadership roles at Bank of America, Cognizant, Bloomberg, AIG, and Verizon. Known for his strategic vision and execution focus, Murali partners closely with business stakeholders to unlock efficiencies and drive sustainable performance through emerging technologies.
Rufus Charles
Sr. Director of Global Sales, Ennuviz
Rufus Charles is a Business Transformation leader at Ennuviz with over a decade of experience spanning ERP consulting and enterprise transformation across global markets. He advises organizations on end-to-end transformation initiatives, leveraging SAP Signavio, LeanIX, and WalkMe to bridge process, IT, and adoption. Working closely with C-level executives, Rufus helps uncover inefficiencies, improve working capital, and build scalable, KPI-driven transformation roadmaps. He is a frequent speaker on process excellence, digital transformation, and AI-driven optimization.
Rufus Charles is a Business Transformation leader at Ennuviz with over a decade of experience spanning ERP consulting and enterprise transformation across global markets. He advises organizations on end-to-end transformation initiatives, leveraging SAP Signavio, LeanIX, and WalkMe to bridge process, IT, and adoption. Working closely with C-level executives, Rufus helps uncover inefficiencies, improve working capital, and build scalable, KPI-driven transformation roadmaps. He is a frequent speaker on process excellence, digital transformation, and AI-driven optimization.
Don Ingle
Industry Executive Advisor for State, Local and Education , SAP
Don Ingle serves as Industry Executive Advisor for State, Local and Education at SAP, providing a government executive leader’s perspective to SAP public sector strategy and customer engagement. With over 25 years of public sector IT executive leadership experience in Washington state and Colorado, Don has been dedicated to making technology the driving force behind digital transformation, smarter decision-making through data-driven insights, and improved organizational efficiency, transparency, and resilience. Through his role as a CIO, Don and his public sector teams have earned numerous national and state awards for internal and public-facing innovations and operational excellence.
Don Ingle serves as Industry Executive Advisor for State, Local and Education at SAP, providing a government executive leader’s perspective to SAP public sector strategy and customer engagement. With over 25 years of public sector IT executive leadership experience in Washington state and Colorado, Don has been dedicated to making technology the driving force behind digital transformation, smarter decision-making through data-driven insights, and improved organizational efficiency, transparency, and resilience. Through his role as a CIO, Don and his public sector teams have earned numerous national and state awards for internal and public-facing innovations and operational excellence.