Process Observability Webcast 2024

August 14th 2024

August 14th
4:00pm CEST

Fireside Chat with Hilti and IDC: Exploring the exponential value of process and enterprise observability in continuous transformations

Join us for an insightful 30-minute fireside chat to gain actionable insights from industry experts at Hilti and IDC. Learn the best ways to leverage data-driven strategies for faster, more effective transformations – coupling end-to-end improvements with operational resiliency. Better align the business to comprehensively monitor, collaborate on, and improve outcomes at scale.

What to Expect

In this webcast, IDC’s VP of Automation, Analytics and AI Europe, Neil Ward-Dutton, will join Hilti’s head of Business Process Excellence, Dr Oliver Joeres, to discuss operationalizing observability, integrating multiple systems for seamless data insights, and the role of AI and future trends in this space.

Why Attend?

  • Gain insights from leading experts from IDC and Hilti on why enterprise observability is crucial for organizations. Understand, monitor, and deliver transformation at scale.
  • Learn how Hilti delivers collaborative strategies, improving business processes in a data-driven, people-first, and measurable way.
  • Explore the role of AI for improved analysis to deliver pre-emptive, targeted responses and clearer outcomes.

Registration Information

Can't make it to the broadcast? Register anyway, and you will receive the recording to watch at your convenience.

The dial-in link and all other information about the webcast will be sent to you via email in good time before the event.

... We look forward to your participation!

About the Speakers
Neil Ward-Dutton
Neil Ward-Dutton, VP Automation, Analytics & AI Europe, IDC
Neil Ward-Dutton is vice president, Automation, Analytics and AI at IDC Europe. In this role he guides IDC’s research agendas, and helps enterprise and technology vendor clients alike make sense of the opportunities and challenges across these very fast-moving and complicated technology markets. In a 28-year career as a technology industry analyst, Neil has researched a wide range of enterprise software technologies, authored hundreds of reports and regularly appeared on TV and in print media. Neil initially studied and trained as a software engineer, and holds a BSc in Computer Software Technology from the University of Bath. He is also a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce).
Dr Oliver Joeres, Head of Business Process Excellence, Technologies and Methods
As head of Business Process Excellence, Technologies and Methods at Hilti, Dr Oliver Joeres is a business process management expert with a strong operational excellence background. Dr Oliver boasts many years of experience in process mining, process analysis and KPI measurement as well as defining, leading and executing process improvement and business transformation programs – focusing on quality and efficiency optimization.
Reagan Nyandoro
Reagan Nyandoro, Director of Product Marketing at SAP Signavio

Reagan Nyandoro is the director of product marketing for SAP Signavio Process Insights and also has responsibility for the following topics: Enterprise Observability, Process Observability and Digital Twin of an Organisation. He works with customers, partners, and internal teams, enabling them to fully realise the transformational value of SAP Signavio. Reagan joined SAP in 2022 and comes from an enterprise software background. He is also currently undertaking a part-time Doctorate of Business Administration at Durham University, exploring the impact of Gen AI in technology adoption.
At a Glance





August 14, 2024 4:00pm CEST



SAP Signavio