Business Transformation Management - Customer Success Day, Riyadh
en
LOCATION
Radisson Blu Hotel, Riyadh Convention & Exhibition Center, Dist, King Abdullah Ibn Abdulaziz Rd, King Abdullah Dt., Riyadh (Najd Meeting Room)
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DATE
Sep 14, 2026
9:30 AM - 2:30 PM AST View agenda
9:30 AM - 2:30 PM AST View agenda
SEATS
Join us for a transformative day designed to boost collaboration and learning among business enthusiasts and industry leaders, including insights from both Signavio and LeanIX customers. Our Customer Meet-Up is a unique opportunity to tackle real-world challenges, explore innovative solutions, and share inspiring success stories.
Engage with experts from top companies who have successfully navigated complex implementations and process transformations. They will lead discussions that offer insights into overcoming industry hurdles. Connect with fellow professionals during interactive networking sessions aimed at fostering meaningful connections and potential collaborations.
Become part of a vibrant community that encourages sharing, learning, and leading. Register now to enhance your knowledge, expand your professional network, and engage directly with Signavio and LeanIX customers.
Key sessions include:
A Leading Customer Experience Sharing on SAP Signavio’s role in business process transformation.
Exploring how AI capabilities improve business process modeling.
What future will look like for BTM solutions
We look forward to welcoming you to a day of inspiration and growth!
Agenda
10:00 - 10:15
WELCOME
Welcome Note & Opening
Event Introduction
Mohamed Hamady
Head of Customer Success – BTM MEA N&S, SAP
10:15 - 10:45
CUSTOMER STORY
SAP Signavio Customer Story
From Insights to Impact: How Almarai Drives Value Realization in Procurement
Francis Clement
Head Projects, Supply Chain, Almarai
10:45 - 11:15
CUSTOMER STORY
SAP LeanIX Customer Story
11:15 - 12:00
SESSION
SAP Company Memory and Process Atoms & PCA
A quick look at what's coming next for both platforms
Yasmin Mahmoud
Principal solution Advisor, SAP BTM, SAP
12:00 - 12:30
Coffee & Prayer Break
12:30 - 12:50
USE CASE
AI Agent Excellence: Discover, Govern, and Measure Agent Performance with LeanIX & SAP Signavio
Using LeanIX & SAP Signavio to discover, govern and benchmark performance across your AI agent landscape
Wiam El Fatihi
SAP LeanIX Customer Success Manager, SAP
12:50 - 13:10
CONTINUOUS SUPPORT
Advanced Success Plan for Business Transformation
To get ongoing support with adoption and maximize value realization
Aman Ghata-Aura
Business Suite Advisor, SAP
13:10 - 13:30
TRACKING TRANSFORMATION
Bringing Product and Practice together with SAP Signavio Process Transformation Manager
Practical use cases and a real customer story to inspire your transformation journey
Katharina Minninger
Senior Business Process Consultant, SAP
13:30 - 13:45
CLOSING
Closing Remarks
Event Wrap-Up
13:45 - 14:45
Networking Lunch