SAP Signavio Process Transformation Suite

Understand, improve, and transform your business processes – fast and at scale – with a cloud-based process management platform

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Make customer excellence part of your DNA

With SAP Signavio Process Transformation Suite, organizations can not only understand their existing business processes, but they can also proactively manage and optimize those processes to achieve the agility needed to succeed and thrive.

Changing the way everyone within your organization thinks about processes is the key to a resilient and sustainable business.

Customer Excellence!

The speed of business transformations

SAP Signavio solutions deliver a powerful, all-in-one platform that helps you quickly realign your organization and bring changes to life at an accelerated rate. It's one mission is to support the core of your business: the processes you carry out every day.

The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the center of everything you do.

Customer excellence techniques build a strong connection between journeys and processes. Today, what’s decisive for success is not whether you recognize this change, but how quickly you embrace it.

Beyond the business horizon

SAP Signavio solutions help reconstruct the way users navigate technology. With the platform, you can turn static models into dynamic dashboards that inform, guide, and warn you about problems in real time. Now, you can search the entire suite of solutions to find all process information relevant to your role, set audience visibility settings for the work that matters most, and filter results based on attribute groups.

SAP Signavio Process Transformation Suite reinvents the “process outcome,” delivering a business result that crosses product and component boundaries – from process mining to process customer journey modeling initiatives. Leverage customer experience data and process mining to understand operational root causes for customer frustration or happiness. Pass between tasks easily, set widgets, share modeling feedback and reviews, and collaborate globally without worrying about the underlying technologies that deliver the experience.

Game-changing technology

People don’t work in boxes, and neither do SAP Signavio solutions. Regardless of whether you’re tackling process documentation, automation, or analysis, SAP Signavio solutions help you work the way you want to, without having to waste time by swapping between different windows or programs. You can focus on your business goal and work to achieve it, crossing product or component boundaries as you go.

Continuous monitoring and adaptability

Using SAP Signavio Process Transformation Suite, you can build tailored operational cockpits that unite real-time data with process management. With the new process mining live insights system, you can continuously monitor and act on individual cases, plus gauge overall process health, which is visually represented through a traffic light system.

Solutions in detail

SAP Signavio Process Explorer

The SAP Signavio Process Explorer solution is your gateway to access and explore a myriad of value accelerators and resources that help you speed up the time to value of your projects. The value accelerators include business-capability and solution maps, process models, metrics, industry best practices, and SAP best-practice and product recommendations.

With the assets supported by SAP Signavio Process Explorer, you gain the collective knowledge of thousands of transformation projects delivered by SAP and our partner ecosystem, all at your fingertips.

More about SAP Signavio Process Explorer

SAP Signavio Process Insights

The SAP Signavio Process Insights solution provides SAP customers with continuous monitoring, assessment, and improvement of their business processes. SAP Process Insights leverages business processes that are supported by software and continuously collects performance data.

The solution readily connects to your SAP ERP application or SAP S/4HANA software system and immediately begins surfacing process weaknesses and improvement opportunities. It generates process improvement recommendations quickly for automating or enhancing processes to achieve performance advancement at scale.

More about SAP Signavio Process Insights

SAP Signavio Process Intelligence

The SAP Signavio Process Intelligence solution enables collaborative process mining, to help you achieve operational and experience excellence at scale.

Empowering teams with visibility into real process execution, ready-to-consume insights, root-cause analysis, and monitoring capabilities, the solution reduces time to insights and identifies levers to improve performance and efficiency.

SAP Signavio Process Intelligence fosters continuous, comprehensive transformations and process excellence initiatives with a data-driven approach. It is the solution of choice for organizations aiming to increase agility and reduce time to adapt across departments, system landscapes, and data sources while delighting customers.

SAP Signavio Process Collaboration Hub

The SAP Signavio Process Collaboration Hub solution is the collaborative capability to implement business transformation across the entire suite, underpinning excellence strategies for organizations across industries and geographies. SAP Signavio Process Collaboration Hub is a step up in operational reinvention and streamlines coordination across stakeholders during process mining, process design, and process execution. It helps you transform business and workspaces with modern commenting functions, automatic notifications, presentation mode, and more. With the accelerated wisdom of the crowd, you can generate more ideas, optimize processes, and reduce resistance to digital change.

SAP Signavio Process Manager

SAP Signavio solutions disrupted the process management space by introducing the first Web-based process management suite. Easy access in a centralized place and collaboration around processes are keys to success and excellence. The SAP Signavio Process Manager solution is an intuitive and comprehensive modeling platform that captures, unifies, and maintains process models. It supports multiple use cases such as process excellence, digital transformation, process compliance, and process education.

SAP Signavio Process Manager supports process modeling, shared understanding,  risk mitigation, process decision-making, and education, along with simulation capabilities that allow quick insights and reliable estimations on the impact of changes prior to implementation.

SAP Signavio Journey Modeler

The SAP Signavio Journey Modeler solution enables you to operationalize customer, employee, and supplier experiences by connecting journeys, processes, metrics, systems, functions, and roles, helping you understand, improve, and transform your journeys in the context of processes.

A customer journey model is a combination of a tabular industry-standard journey map and business process models, metrics, IT systems, and organizational units linked to each step in the customer journey.

There are 12 different types of elements you can use in your journey model: persona, journey stage, text, image, touchpoints, sentiment, external data widgets, linked journeys, linked processes, IT systems, organizational units, and process intelligence widgets.

SAP Signavio Process Governance

The SAP Signavio Process Governance solution enables organizations to actively govern the lifecycle of processes, risks, and controls to meet the requirements of internal and external regulations and compliance.

SAP Signavio Process Governance offers a fast and configurable workflow builder that allows you to use standard BPMN without spreadsheets, tracking tasks directly and compliantly. In addition, the process release cycle management and maturity assessment allow you to set up multilevel approval workflows and the schedule process maturity or compliance assessment. Ultimately, you can establish a process-integrated risk and control management.

What makes SAP Signavio Process Transformation Suite your clear choice