Browser compatibility

For the best experience with Signavio products, we recommend to use the most recently updated and publicly supported version of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Support of Microsoft Internet Explorer 11

Since 2016, Microsoft has announced changes about the support of Internet Explorer 11. To ensure full compatibility of Signavio products with modern browsers the support of Internet Explorer 11 will be impacted in the near future. 

Signavio follows Microsoft recommendations, and we strongly recommend upgrading to the latest version, now called Microsoft Edge (Chromium), for better performance, security and compatibility. Embedding Signavio products is not supported for Internet Explorer 11.

Details and our recommendations

Browser Versions Additional information
Google Chrome We support the last 2 versions Chrome Enterprise release notes
Mozilla Firefox We support the latest Extended Support Release (ESR) or newer versions, for details see https://support.mozilla.org/en-US/kb/choosing-firefox-update-channel Last ESR release notes
Microsoft Edge We support the latest 2 versions Public support dates
Microsoft Edge Legacy: The support for this product ends on March 9, 2021
Microsoft Internet Explorer 11 Based on the recommendations of  Microsoft, the support of Internet Explorer 11 is for backward compatibility, Microsoft recommends switching to Microsoft Edge.
Official announcement from Microsoft: “Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates.”
For the recently released Process Intelligence ETL service,  Signavio is not supporting Internet Explorer 11.
Embedding Signavio products is not supported for Internet Explorer 11.
Signavio recommends not to use Internet Explorer 11 when creating Journey Models.
Safari We support the latest 2 versions
Updates of Safari are included with the Mac operating system.
With Safari on MacOS 10.14, it is not possible to access Signavio if Signavio is embedded into another application

Signavio does not support any third-party browser extensions or plug-ins.