Reducing the Quality/Efficiency Trade-off with Signavio BPM (EN)
This white paper discusses the classic trade-off described in Porter’s Generic Strategies, and how quality management methodologies have been used to address aspects of the trade-off over time (Six Sigma, TQM, Lean). It presents Business Process Management (BPM) as a holistic management discipline, capable of creating transparency and focus on how a business creates value through quality products and services. Intrigued? Download this resource to learn more.