All session recordings from the BPI Tour 2021 are available below.
We hope to see you at our next event!


10:00 AEST
1:00 BST
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Executive Keynote & Event Opening

Luka Mucic - Chief Financial Officer and Member of the Executive Board, SAP SE

SAP's Chief Financial Officer will welcome attendees to the BPI Tour, and offer some opening remarks.
10:10 AEST
1:10 BST
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Business Process Intelligence: the path towards the intelligent enterprise

Dr. Gero Decker - Co-founder & CEO, Signavio and General Manager Business Process Intelligence, SAP
Rouven Morato - General Manager Business Process Intelligence, SAP

Tune in as Gero Decker and Rouven Morato share their vision of the Intelligent Enterprise, and why business processes are key to bringing that vision to life. Find out more about business process intelligence (BPI), and learn how to get started with BPI in your own organization.
10:30 AEST
1:30 BST
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The Golden Age Of Process Intelligence Is On The Horizon

Bernhard Schaffrik - Principal Analyst, Forrester

10:50 AEST
1:50 BST
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BPI Product Session

Ron Agam - Chief Product Officer, Signavio

11:20 AEST
2:20 BST


11:35 AEST
2:35 BST
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Can Process Governance support a risk reduction across Customer Value Streams?

Katrina Brooks - Process Governance Lead, ANZ Bank

In this Session ANZ will share some insights about how to create and implement a robust governance framework that supports risk reduction and some critical success factors to achieving this goal.
  1. ANZ’s environment and complexity
  2. Approach we took in establishing good process management
  3. How we are leveraging Signavio for better risk management
  4. Our future roadmap
11:55 AEST
2:55 BST
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Take control of change with Knowledge Warehouse

Mobin Barati - Lead Business Architect, Revenue NSW

Change is the new constant and the first step toward change is awareness. For changes to be of any true value, they've got to be lasting and consistent. In leading an Organisation that thrive in crisis as well as normality, the Organisation need to adapt agile Digital Transformation Principles. Knowledge Warehouse is the Key Tool for all Enterprises to become responsive to all change demands and get ahead of the curve rather than stay reactive and fall behind the curve.
  1. Change has become overwhelming and change fatigue is costing businesses and individuals
  2. Understanding the current state of Products and Services, Customer Journeys, Processes, Knowledge, Rules, KPIs, Digital Solutions, Data & Reports provides an opportunity to fully understand the scope and scale of the change …
  3. … and designing the future state with confidence where the change is managed with adequate Resources to achieve realistic Expectations and Timeframes.
12:15 AEST
3:15 BST
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ONE's BPM Journey into Excellence

Luiz Almanca - Digital Business and Change Management, Ocean Network Express

This session aims to cover ONE's journey into developing a process-driven mindset into the organisation, utilising Signavio's platform and BPM best practices to transform our BPM teams from support-driven to a centre of excellence acting as a business strategic partner.
12:35 AEST
3:35 BST
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Partner Fireside Chat with Infosys Ltd.

Rouven Morato - General Manager Business Process Intelligence, SAP
Vibhuti Dubey - SVP and Head of SAP Practice, Infosys Ltd.

12:55 AEST
3:55 BST
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From Process Insights to Improvement with Low-Code/No-Code

Jeremie Dumond - Senior Solution Expert, SAP Intelligent RPA, SAP

Automating business processes to win, serve, and retain customers has been imperative for years. However, siloed processes and a shortage of tech talent challenge businesses more than ever. COVID-19 has not only exposed flaws in business processes but also demanded companies improve them. This session showcases SAP’s low-code/no-code process automation solutions and how they help customers automate and improve processes, acting on insights provided by our end-to-end solution portfolio.
13:15 AEST
4:15 BST
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Story Time

Prof. Dr. Jan vom Brocke

Listen to an exciting use case from practice by Prof. Dr. Jan vom Brocke inspired by the exciting topics of the BPI Tour in the Asia Pacific region.
13:20 AEST
4:20 BST


13:30 AEST
4:30 BST
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Breakout Session 1 - Dyson

5,127: Learning from failure

Dyson tried to launch a BPM initiative four times in 18 months, and each time it didn't quite work. Find out how Dyson overcame repeated challenges, why employees are now getting excited, and how the company has started to turn effective process management into a backbone for innovation.


Ben Johnson - Strategy and Transformation Manager Dyson

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Breakout Session 2 - Demo

Understand, Innovate, and Transform Business Processes Quickly and at Scale

See our Business Process Intelligence Solutions in action! Find out how to design intelligent processes that support cloud transformations, flexible business models, and automation at scale. Plus, see how a collaborative, data-driven approach can help you better understand, align, standardize, and streamline key business processes.

Alessandro Manzi - VP Product, Process Intelligence

Wassilios Lolas - Global Vice President, Center of Excellence and Solution Management, Business Process Intelligence

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Breakout Session 3 - SAP


RISE with SAP has been launched end of January 2021 as a new Business transformation as a service offering from SAP, helping our customer to find answers on how to become an intelligent Enterprise – from wherever their systems are today. The central starting point for RISE is the analysis of today’s business processes of the customer to ensure selective Business process innovation and continuous business process improvement with RISE with SAP. In this session we will provide an overview of the offering and demonstrate how it will concretely support you on your journey to the Intelligent Enterprise.

Dr. Uwe Grigoleit - SVP, General Manager SAP S/4HANA Solution Management & GTM, SAP

Robert Weller - Strategic Project Manager Business Process Intelligence, SAP

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Final Q&A

Dr. Gero Decker - Co-founder & CEO, Signavio and General Manager Business Process Intelligence, SAP
Rouven Morato - General Manager Business Process Intelligence, SAP

In our final Q&A session, our BPI experts will be answering your questions live. This is your chance to see some of the BPI Tour 2021 presenter on stage, together, ready to take your questions and get your feedback. We look forward to exchanging ideas with you!
14:00 AEST
5:00 BST
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Closing Remarks

Prof. Dr. Jan vom Brocke

"What does Business Process Intelligence mean and where do we people fit into it?" - Listen to the closing remarks of Prof. Dr. Jan vom Brocke and his view on this "new world".


Luka Mucic

Chief Financial Officer and Member of the Executive Board


Luka Mucic is a member of the Executive Board and chief financial officer (CFO) of SAP SE. His responsibilities include the areas of finance and administration and he has served in this function since July 2014. Besides his role as CFO, Mucic oversees SAP’s sustainability efforts. He is also responsible for the Business Process Intelligence unit, bringing together the company’s long-standing experience in understanding our customers’ business processes with data and intelligence.

Dr. Gero Decker

Co-founder & CEO of Signavio and General Manager Business Process Intelligence at SAP


Dr. Gero Decker is General Manager Business Process Intelligence at SAP. He was previously co-founder and CEO of Signavio, a leading provider of process management software with over 2,000 customers and more than 500 employees worldwide, which was acquired by SAP in early 2021. Gero holds a PhD in Business Process Management from the Hasso Plattner Institute in Potsdam, Germany, and is a globally-recognized thought leader in process management and business transformation.

Rouven Morato

General Manager Business Process Intelligence


Rouven Morato is the General Manager of our Business Unit “Business Process Intelligence”. As Member of the Senior Leadership Team of SAP, he is responsible to help our customers master their digital transformation by understanding and improving their business processes in a data driven and intelligent way. In his former roles Rouven was SAP’s Chief Data and Analytics Officer and built up our internal Analytics and Data Management function. Prior to that, Rouven was the CFO and member of the management board of SAP Deutschland AG und Co KG, as well as Regional CFO for Middle and Eastern Europe. In this role he was overseeing a P&L of more than 4bn EUR in revenue and an organization with more than 5.000 employees in 15 different countries and was the Executive Sponsor for several DAX and MDAX customers of SAP.

Bernhard Schaffrik

Principal Analyst


Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Ron Agam

Chief Product Officer


Ron is Signavio's Chief Product Officer. With global experience working for both large enterprise and start-ups in Israel, the US, Spain and Germany, Ron uses his wealth of skills in product management, innovation, strategy, and marketing to craft business strategies and product roadmaps. Ron was previously VP Product & Strategy at Amdocs and Co-founder and CEO of Talk2. He holds an MBA from Kellogg North Western and a B.Sc. in Physics from TAU.

Till Reiter

VP Product for the Signavio Transformation Suite


Till Reiter is VP Product for the Signavio Transformation Suite. With a professional background in technology, Business Process Management, and strategy, he has a deep understanding of managing complex Business Transformation and Change initiatives. Till has a particular focus on Operational Excellence and Customer Experience scenarios and is keen on helping companies to achieve Customer Excellence.

Katrina Brooks

Process Governance Lead

ANZ Bank

Katrina Brooks is the Process Governance lead at ANZ Bank. Over the past year she has lead the business process management capability uplift program across the Australia Retail and Commercial division. She was responsible for implementing Signavio and developing robust governance frameworks in line with regulatory guidelines. Over the past 15 years she has delivered multiple process enhancement initiatives delivering cost reduction and reduced risks across Financial Services.

Mobin Barati

Lead Business Architect

Revenue NSW

Mobin Barati is a dynamic business architect who brings vast experience in designing and delivering innovative business solutions. Started as a software engineer, Mobin was soon drawn to business analysis and solution design where he found joy in providing solutions to business problems and realising business opportunities. Accomplished his academic education in management, business process management and information technology management alongside working on business critical projects, Mobin developed a deep understanding of various frameworks in business management and technology management to solve business problems. Currently, Mobin is heading the business process excellence group at Department of Customer Service of NSW Government and leads the development of digital twin of organisation and knowledge warehouse for Revenue NSW products and services.

Luiz Almanca

Digital Business and Change Management

Ocean Network Express

Luiz Almanca is a Digital Business Senior Manager of the Business, IT Strategy and Innovation team at Ocean Network Express (ONE). He supports the identification and implementation of ONE’s strategic digital business solutions and is in charge of establishing digital governance, raising awareness and coordinating efforts company-wide to drive digital transformation. Over the past three years, he has successfully supported the digital transformation of the customer journey for ONE’s customers and also rolled out a digital business process management for internal stakeholders.

Vibhuti Dubey

SVP, Global Head of SAP

Infosys Ltd.

Vibhuti is the Global Head of SAP Practice for Infosys and leads a team of over 15000 Infoscions responsible for delivery of all SAP engagements globally. In this role, Vibhuti also manages practice development activities, with multiple initiatives across competency development, tools and solutions, go-to-market and SAP alliance. Vibhuti is also part of the Leadership team for Pune Development Center of Infosys.Vibhuti has been with Infosys for 17 years. He has overall 30 years of work experience in IT Industry, spanning variety of roles in IT Manufacturing, Sales, Business Development, Program Management and Practice Management.

Jeremie Dumond

Senior Solution Expert, SAP Intelligent RPA


Jeremie is a senior solution manager for SAP Intelligent RPA, leading Go-To-Market initiatives internationally. Jérémie has deep expertise in the process optimization area, where he currently supports SAP sales and presales teams to drive SAP Intelligent RPA adoption. He has over 5-years of experience with SAP Intelligent RPA, starting with Contextor and joining the SAP family with the acquisition in late 2018. He has both an IT and business background from an IT engineer diploma and a strategic management MBA.

Ben Johnson

Senior Strategy & Transformation Manager


Ben is a Lean Six Sigma Master Black Belt who has always had a passion for improvement. Previously an International Gold Medal Rower, he has used this passion to drive CI efforts within FMCG companies, prior to moving into a Product Development in Dyson. At Dyson he has been the driving force behind the business wide BPM implementation, with his current focus being on improving Product Development Process Integration.

Alessandro Manzi

VP Product - Process Intelligence


Alessandro Manzi is the VP Product for Process Intelligence, the cloud-based process mining offering within Signavio’s Process Transformation Suite. As an experienced product and go-to-market professional, with a strong combination of skills across sales, product management, strategic business development, and project delivery, Alessandro has a deep understanding of business plans, KPIs and their impact on company improvement potential.

Wassilios Lolas

Global Vice President, Center of Excellence and Solution Management, Business Process Intelligence


Wassilios is the global head of the Center of Excellence for SAP’s Business Process Intelligence (BPI) and leads the Solution Management for process insights. He leads a team of professionals in market units around the globe, evangelizing BPI, enabling the BPI community, and driving spearhead engagements with pilot customers and early adopters. Learnings are played back into the roadmap for the BPI solution.

Dr. Uwe Grigoleit

SVP, General Manager SAP S/4HANA Solution Management & GTM


Dr. Uwe Grigoleit is globally responsible for end-to-end Go to Market and Solution Management of SAP S/4HANA on premise and the overall Cloud business and acts as a solution evangelist with customers, press and analysts. Together with the development organization he works on the future strategy and roadmap of S/4HANA.This includes the positioning and messaging of the solution. He held roles in development, project management and product management, built up a solution sales organization and was part of the Swiss Management Team. In 2011 he took over the overall responsibility for the solution management of HANA applications and the business development of SAP Business Suite powered by SAP HANA at SAP AG.

Robert Weller

Strategic Project Manager Business Process Intelligence


Robert Weller, leading BPI’s strategic projects, joined SAP in 2010 as an Enterprise Performance Management Consultant, specializing in corporate planning and consolidation. After holding numerous roles in consulting and SAP IT, he became inspired by SAP’s digital transformation in the analytics area. Under the Chief Data & Analytics Officer, he led the People Analytics department and later as COO of the unit. With BPI he continues his journey of digital transformation helping customers in transforming processes into digital assets of a company. With qualifications in economics, psychology, and computer science, Robert brings several perspectives to his role.

Prof. Dr. Jan vom Brocke

Universität Liechtenstein

Jan vom Brocke is the Hilti Endowed Chair of Business Process Management and the Director of the Institute of Information Systems at the University of Liechtenstein. A pioneer and thought leader in BPM, Jan brings a wealth of experience from working with companies from around the world, as well as from teaching BPM at leading Business School in over 13 countries, including the University of St.Gallen in Switzerland and the UCD Michael Smurfit Graduate Business School in Ireland. Jan has published over 40 books, including Best-Sellers such as the International Handbook on BPM and BPM Cases - Digital Innovation and Business Transformation in Practice. He has published over 400 articles in many of Financial Times Top 50 journals, such as Management Science, MIS Quarterly, Journal of MIS, and MIT Sloan Management Review, and he has received over 30 international awards in recognition for excellence and impact (see: www.janvombrocke.com).

Your Moderator -
Jan vom Brocke

Prof. Dr. Jan vom Brocke will guide you as moderator through our virtual event - the Business Process Intelligence Tour 2021.

With presentations and interviews of the world’s top thought leaders and organizations, Business Process Intelligence Tour, featuring SAP and Signavio solutions, is an unmissable virtual business transformation and process management event in 2021.

Get ready for four hours of hyper-localized content from experts and partners specifically designed to reflect and address the needs of customers and prospects, no matter where they are in the world. Covering business transformation, process management, automation, customer and operational excellence, and much more, Business Process Intelligence Tour provides the insights you need to start improving the way your business works — right now.