Welcome to Business Process Intelligence Tour 2021, featuring SAP and Signavio solutions. At this event, industry experts, thought leaders, and live customers will present high-quality business transformation insights for more than four hours.

But there’s no filler here — the tour offers a lineup specifically tailored to the needs and interests of organizations in each of our four global regions. We’ll cover hot topics such as migration to SAP S/4HANA, the power of data-driven decision-making, the need for ongoing transformation, increasing productivity with the right solutions and much more. With a clear focus on the part of the world that matters to you, you’ll be turning these local insights into global impact in no time.

On Thursday July 15, 2021 from 12:00 pm - 4:00 pm EDT, you will get access to the tour. Our digital streaming platform allows interaction with attendees as well as our experts in real time, so questions can be clarified directly, and discussions can be opened immediately. You’ll also hear more about the strategic vision for business process intelligence within SAP and Signavio.

Don’t miss this chance to secure your place today!

I like the format, how it was managed, and the quality of speakers, very informative and passionate.
A perfect business event!
CEO feedback about the 2020 Tour


LuKa Mucic

Member of the Executive Board and Chief Financial Officer


Luka Mucic is a member of the Executive Board and chief financial officer (CFO) of SAP SE. His responsibilities include the areas of finance and administration and he has served in this function since July 2014. Besides his role as CFO, Mucic oversees SAP’s sustainability efforts. He is also responsible for the Business Process Intelligence unit, bringing together the company’s long-standing experience in understanding our customers’ business processes with data and intelligence.

Dr. Gero Decker

Co-founder & CEO


Dr. Gero Decker is General Manager Business Process Intelligence at SAP. He was previously co-founder and CEO of Signavio, a leading provider of process management software with over 2,000 customers and more than 500 employees worldwide, which was acquired by SAP in early 2021. Gero holds a PhD in Business Process Management from the Hasso Plattner Institute in Potsdam, Germany, and is a globally-recognized thought leader in process management and business transformation.

Rouven Morato

General Manager Business Process Intelligence


Rouven Morato is the General Manager of our Business Unit “Business Process Intelligence”. As Member of the Senior Leadership Team of SAP, he is responsible to help our customers master their digital transformation by understanding and improving their business processes in a data driven and intelligent way. In his former roles Rouven was SAP’s Chief Data and Analytics Officer and built up our internal Analytics and Data Management function. Prior to that, Rouven was the CFO and member of the management board of SAP Deutschland AG und Co KG, as well as Regional CFO for Middle and Eastern Europe. In this role he was overseeing a P&L of more than 4bn EUR in revenue and an organization with more than 5.000 employees in 15 different countries and was the Executive Sponsor for several DAX and MDAX customers of SAP.

Bernhard Shaffrik

Principal Analyst


Bernhard’s research supports CIOs and technology leaders with their broader transformation challenges. His thought leadership provides guidance on how to manage technology-driven business models and how to drive sustainable technology innovation. Bernhard is a hands-on expert in emerging technologies such as robotic process automation (RPA), artificial intelligence (AI), the internet of things (IoT), and cloud computing. Leveraging his business process and enterprise architecture expertise, Bernhard’s research takes a holistic look at business and operations automation and serves clients in these areas of responsibility.

Ron Agam

Chief Product Officer


Ron is Signavio's Chief Product Officer. With global experience working for both large enterprise and start-ups in Israel, the US, Spain and Germany, Ron uses his wealth of skills in product management, innovation, strategy, and marketing to craft business strategies and product roadmaps. Ron was previously VP Product & Strategy at Amdocs and Co-founder and CEO of Talk2. He holds an MBA from Kellogg North Western and a B.Sc. in Physics from TAU.

Ben Johnson

Senior Strategy & Transformation Manager


Ben is a Lean Six Sigma Master Black Belt who has always had a passion for improvement. Previously an International Gold Medal Rower, he has used this passion to drive CI efforts within FMCG companies, prior to moving into a Product Development in Dyson. At Dyson he has been the driving force behind the business wide BPM implementation, with his current focus being on improving Product Development Process Integration.

Alessandro Manzi

VP Product - Process Intelligence


Alessandro Manzi is the VP Product for Process Intelligence, the cloud-based process mining offering within Signavio’s Business Transformation Suite. As an experienced product and go-to-market professional, with a strong combination of skills across sales, product management, strategic business development, and project delivery, Alessandro has a deep understanding of business plans, KPIs and their impact on company improvement potential.

Wassilios Lolas

Global Vice President, Center of Excellence and Solution Management, Business Process Intelligence


Wassilios is the global head of the Center of Excellence for SAP’s Business Process Intelligence (BPI) and leads the Solution Management for process insights. He leads a team of professionals in market units around the globe, evangelizing BPI, enabling the BPI community, and driving spearhead engagements with pilot customers and early adopters. Learnings are played back into the roadmap for the BPI solution.


Executive Keynote & Event Opening

Luka Mucic - Member of the Executive Board and Chief Financial Officer, SAP

SAP's Chief Financial Officer will welcome attendees to the BPI Tour, and offer some opening remarks.

Strategic Vision of Business Process Intelligence

Dr. Gero Decker - Co-founder & CEO, Signavio and General Manager Business Process Intelligence, SAP
Rouven Morato - General Manager Business Process Intelligence, SAP

The Golden Age Of Process Intelligence Is On The Horizon

Bernhard Shaffrik - Principal Analyst, Forrester

BPI Product Session

Ron Agam - Chief Product Officer, Signavio

Customer Session - Jabil

Michal Wierzchowski - Sr Director Materials EMS, Jabil

Customer Session - Farmers Insurance

David Lutz - Director Program Management, Farmers Insurance

Partner Fireside Chat

Breakout Session 1 - Dyson

5,127: Learning from failure

Dyson tried to launch a BPM initiative four times in 18 months, and each time it didn't quite work. Find out how Dyson overcame repeated challenges, why employees are now getting excited, and how the company has started to turn effective process management into a backbone for innovation.

Ben Johnson - Strategy and Transformation Manager Dyson

Breakout Session 2 - Partner Strategy

Mastering the Digital Transformation Journey: Value-driven, Process-led, Data-based

Digital Transformation is not just a project, but an ongoing journey, reflecting changes in markets, strategies and the availability of new technologies. To make this trans­formation journey successful, it must be value-driven, process-led and data-based. The presentation explains how to use the power of the process management discipline as a value-switch for digital transformation. It shows how tools like process modelling, simulation and mining are used to drive rapid data-based decisions and define appropriate actions that results in a realistic business case and minimized time-to-value. Case examples from financial, health and technology manufacturing companies illustrate how to master the digital transformation journey.

Mathias Kirchmer - Co-CEO

Breakout Session 3 - Demo

Understand, Innovate, and Transform Business Processes Quickly and at Scale

See our Business Process Intelligence Solutions in action! Find out how to design intelligent processes that support cloud transformations, flexible business models, and automation at scale. Plus, see how a collaborative, data-driven approach can help you better understand, align, standardize, and streamline key business processes.

Alessandro Manzi - VP Product, Process Intelligence

Wassilios Lolas - Global Vice President, Center of Excellence and Solution Management, Business Process Intelligence

Final Q&A

BPI Experts

In our final Q&A session, our BPI experts will be answering your questions live. This is your chance to see some of the BPI Tour 2021 presenter on stage, together, ready to take your questions and get your feedback. We look forward to exchanging ideas with you!

Closing Remarks

Dr. Gero Decker - Co-founder & CEO, Signavio
Rouven Morato - General Manager Business Process Intelligence, SAP

Your Moderator -
Jan vom Brocke

Prof. Dr. Jan vom Brocke will guide you as moderator through our virtual event - the Business Process Intelligence Tour 2021.

With presentations and interviews of the world’s top thought leaders and organizations, Business Process Intelligence Tour, featuring SAP and Signavio solutions, is an unmissable virtual business transformation and process management event in 2021.

Get ready for four hours of hyper-localized content from experts and partners specifically designed to reflect and address the needs of customers and prospects, no matter where they are in the world. Covering business transformation, process management, automation, customer and operational excellence, and much more, Business Process Intelligence Tour provides the insights you need to start improving the way your business works — right now.