Automating bad processes just means you can make the same mistakes faster. Before diving into an RPA initiative, it's vital to capture and analyze your existing processes, using automated process discovery tools and insights from process participants. Only once processes are modeled can you make informed decisions about where automation can best be deployed. Taking the time to capture processes also helps you build a data-backed business case for RPA, going beyond buzzword appeal.
Looking at RPA as an "add-on" to existing systems and processes can yield short-term gains, but this approach isn't sustainable. Organizations should instead take an enterprise view of RPA to maximize the technology's impact. The quickest, easiest implementation of the cheapest robots available is unlikely to lead to long-term improvements, but an enterprise approach can fuel a shift in your organization's mindset towards process improvement. That's how true transformation occurs.
Monitoring and measurement is critical to the continued success of your RPA initiative. A rogue robot can be even more destructive than a rogue employee, so RPA leaders must ensure robots are operating as intended and following the rules they've been given. It's also important to keep close tabs on where RPA has proven successful, so you can scale to other processes with improvement potential.
Process Manager empowers you to easily capture, design and improve your business processes, vital to any successful RPA program. With a focus on collaboration and ease-of-use, Process Manager makes it simple to get all process participants involved and contributing. Features like the innovative QuickModel enable you to start modeling processes in mere minutes, making Signavio the best-reviewed Process Management vendor on the market.
Process Intelligence unearths the truth about your processes by mining the treasure trove of data in your IT environment. This establishes the all-important baseline prior to RPA implementation. With a clear picture of how your business is really operating, you can make the right decision about where robots will generate the greatest ROI. Plus, beyond initial implementation, Process Intelligence monitors your robots to make sure everything is running according to plan.
Collaboration Hub lies at the heart of the Business Transformation Suite, creating a single source of truth for your RPA initiative. All process-related knowledge lives in the Hub, where the most recent versions of any process, procedure or policy can be easily accessed and shared. This radical transparency instills process thinking at the heart of your enterprise, helping employees understand where, when and why a bot could be used.