Having the best BPMN 2.0 compliant modeling tool is certainly very important when it comes to creating a good process model. Poor models result in poor execution. The other key to achieving great results from your BPM initiative is to engage with organizations who have the expertise to make your program a complete success. Signavio partners with leading BPM consulting and training partners around the world to insure a successful deployment within your organization. Please contact us and we’ll be happy to make an introduction, or reach out to any of our partners directly.