Please note that it is not required to have seen Part 1 to learn from Part 2, but for additional context you can access the original recording here.
The discussion on Tuesday, December 3 at 10:30 EST, will go into greater depth related to:
- Challenges faced by organizations when starting an RPA initiative
- Real world examples of how and where manual, repetitive tasks were automated
- How RPA, together with process improvement, can enhance customer experience, reduce cost and complexity, and improve earnings
This webcast will include a live Q&A session at the end. If you are unable to attend the webcast, register anyway, and we'll send you the recording.
About the speakers
Chris Collins is Chairman of i-Realise and specializes in business transformation. Chris was the originator of the i-Realise business transformation approach. With over 25 years of business change experience, Chris has adapted this approach to designing and implementing RPA-enabled Operating Models and has a passion for delivering positive, measurable change. Chris started his career in IT and so is well placed to understand the uses and abuses of systems in delivering performance improvement. Chris has supported transformation in many large corporations including DHL, AC Nielsen, CoreLogic, Australian Mutual Provident and Marks and Spencer.
In her current role as an Enterprise Solution Consultant at Signavio, Nicole provides guidance to companies who are looking to enhance their operational excellence and process improvement journey. She helps them to best identify the right fit to solve their pain points, and assists them with creating a best course of action in order to achieve their goals. Nicole has worked with numerous companies to build programs that support customer excellence that are sustainable, impactful, and deliver real value.