Business Process Management is conducted in the context of fast moving demographic and societal changes, technological innovation, regulatory disruptions and entire paradigm shifts. As a consequence, BPM itself needs to adopt and be driven by new objectives and capabilities. Grounded in the insights of global research, this webinar introduces 7 essential shifts in BPM and portraits a way forward for business professionals to remain mission critical.

Join world-renowned BPM expert, Dr. Michael Rosemann, to discuss the trend shifts from:

  • business process to customer process
  • analysis to design
  • knowledge-intensive to data-intensive
  • human-made to machine-made
  • mass produced to mass-individualised
  • process optimisation to minimum viable process
  • streamlined process to responsible process

At a glance:

Topic: 7 Essential Shifts in Business Process Management
Time: Monday, May 28th at 4:00 p.m. AEST / 2:00 p.m. SGT (suitable for the APAC region)
Duration: 45 minutes + Q&A
Presenter: Dr. Michael Rosemann, Professor of Information Systems and Executive Director, Corporate Engagement at QUT
Where: LIVE online

You will receive the link to join the webinar and all other details by email. Can’t make the broadcast? Simply sign up anyway and you will be sent the recording to watch at your convenience.

About Dr. Michael Rosemann

Dr. Michael Rosemann is Professor of Information Systems and Executive Director, Corporate Engagement at Queensland University of Technology.

Dr. Rosemann’s work is focused on creating compelling future worlds with today’s possibilities making current practices obsolete. He is globally recognised as a thought leader in the areas of business process management and innovation systems.

As Head of QUT’s Information Systems School, he established the Woolworths Chair in Retail Innovation; the Brisbane Airport Chair in Airport Innovation; and the PwC Chair in Digital Economy.

Dr. Rosemann is author & editor of seven books; more than 250 refereed papers; Editorial Board member of ten international journals; and co-inventor of US patents.  His research projects received funding from industry partners such as Accenture, Australia Post, Infosys, PwC, Rio Tinto, SAP, Suncorp and Woolworths.  He provides advice to senior executives in diverse industries such as telecommunication, finance, insurance, professional services, utility, retail, public sector, logistics and the film industry.