Webcast - Focus on Insurance Processes: Product Innovation While Managing Risk and Costs


With customer churn rates approaching 25% in some insurance sectors, insurers are attempting to increase customer retention by offering innovative products that better address today’s market. The ability to create and support innovative products has become a top-level goal for many insurance company executives, and requires agile and automated end-to-end processes for a personalized customer journey.

This webcast will focus on how improved agility in business processes impacts the top-line organizational goals.

Having a better understanding of processes and applying intelligent automation enables the level of agility required for product innovation, and can also improve service levels while reducing risk with complex processes such as underwriting and claims.

Expect to come away with a greater understanding of:

  • The role of business process technologies – including process mining, modeling and automation – in enabling and accelerating your digital transformation initiatives.
  • How business process technologies work to address the key C-level issues of innovation, risk, cost and customer retention.
  • How to quickly enable and roll out new insurance products with process modeling and automation.
  • How to decrease risk and improve service levels in Claims through process mining and automation.

You will receive the link to join the webcast and all other details by email. Can't make the broadcast? Register anyway, and you will be sent the recording to watch at your convenience.

Any questions? We are happy to help – contact us at: webinar@signavio.com

About the speaker

Sandy Kemsley

Sandy Kemsley is a 'technology catalyst'. She has a 30-year history of software design and application architecture, combined with a deep understanding of business environments and how technology can impact them. She has founded and run three companies: a systems integration services company, a software product company and her current consulting company – with responsibility for corporate and financial governance, strategic direction, and day-to-day technical contributions.

At a Glance:


Webinar - Focus on Insurance Processes: Product Innovation While Managing Risk and Costs


1:00 pm EST

How long

35 minutes + Q&A


Sandy Kemsley, BPM Architect and industry analyst