With 14 case studies, 3 round tables and 2 workshops the forum focuses on migration/ coexistence of BPMN and EPK, outsourcing and shared services for energy suppliers, the role of the customers in an efficient process management as well as customer-oriented processes.

As the volume of data is permanently increasing and processes continuously change, a comprehensive business process optimization is needed for energy companies to move the customer and profitable processes in the center.

The third annual forum business process optimization explains how energy suppliers can become process-oriented organizations.

WHEN: November 25 and 26 2013

WHERE: Lindner Congress Hotel Dusseldorf, Liège road 130 40547 Dusseldorf, 40547 www.lindner.de.

Sign up is possible until August 2nd 2013.

Find further information at the organizers website.