How to Thrive During Times of Rapid Change


This webcast is designed for leaders with responsibility to achieve top-line organizational goals, especially in times of rapid change.

Topic Focus: Customer Excellence, Process Excellence

Industry Focus: High-Tech

Gain key insights to help you improve the agility of your organization and thrive

High-Tech businesses are renowned disruptors. But what happens when the disruptors become the disrupted? For example, let's say a global pandemic surfaces and suddenly changes your market dynamics and your business model.

Can your business handle an instant slowdown or a hyper-growth spurt? What about your operating systems? Are they nimble enough for you to scale? Can you onboard new customers en masse or handle a high volume of service tickets overnight? What about your supply chain; how agile are your systems and supplier relationships?

This webcast will help you answer questions like these. It's designed for executives and senior leaders who are tasked with striving to achieve top-line organizational goals, especially in times of rapid change.

Key Take-aways:

  • How business process technologies work to address the key C-level issues of innovation, risk, cost and customer retention
  • How to improve revenue management and reduce revenue leakage through process mining and automation related to quoting, pricing, contracts and channel engagement
  • How to manage business process technologies - including process mining, modeling and automation - in understanding and adapting your order-to-cash processes during times of rapid change

What people are saying: I've had the pleasure of working with Sandy both as a colleague and as a business partner. Sandy has always been the consummate professional. As an architect and development manager at FileNet helping to lead our BPM efforts, I worked closely with Sandy in developing our BPM message and evangelizing it. She has an extensive background and a wealth of experience around BPM. She couples that with a unique ability to translate that knowledge into practical application for customers in an effective and articulate manner. All of my experiences working with Sandy have been extremely positive and rewarding. - Mike Winter, Chief Software Architect, IBM

You will receive the link to join the webcast and all other details by email. Can't make the broadcast? Register anyway, and you will be sent the recording to watch at your convenience.

Any questions? We are happy to help – contact us at:

About the speaker

Sandy Kemsley

Sandy Kemsley is a 'technology catalyst'. She has a 30-year history of software design and application architecture, combined with a deep understanding of business environments and how technology can impact them. She has founded and run three companies: a systems integration services company, a software product company and her current consulting company – with responsibility for corporate and financial governance, strategic direction, and day-to-day technical contributions.

At a Glance:


Webinar - How to Thrive During Times of Rapid Change


11:00 am EST

How long

35 minutes + Q&A


Sandy Kemsley, BPM Architect and industry analyst