The Independence Blue Cross Story

BCBS affiliates are committed to developing a world-class audit, risk and compliance management framework.

In this session, Christine Agresta, Business Transformation Manager at Independence Blue Cross, will share the initiative she led for her organization. She will discuss her goals, her approach, the tools she used and more importantly, the impact it’s had on the compliance management process at Independent Blue Cross. She has noted faster cycle times, reduced redundancy, increased accuracy and of course, a greater confidence in the entire compliance process.

Key Takeaways:

  • Breaking down the silos in compliance management
  • Eliminating rework, increasing collaboration, and improving processes
  • Improving the process orientation and aligning leadership with the SMEs.

What customers are saying…

Chris is one of the most results-oriented professionals I have had the pleasure to work beside. Chris demonstrates strong process orientation and the ability to highlight key inputs/outputs to expose process inefficiencies. – Jessica Tamaccio, VP, Employee Experience, Chubb

You will receive the link to join the webinar and all other details by email. Can’t make the broadcast? Register anyway, and you will be sent the recording to watch at your convenience.

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About the speaker

Christine Agresta is the Business Transformation Rotation Manager at Independence Blue Cross. She is a business transformation expert with advanced skills in team building and change management. She has led process excellence initiatives for six and half years at Independence Blue Cross and prior to that at JPMorgan Chase.