Webcast: Deliver Customer Experience Excellence by using Process Intelligence
On-demand
Join our upcoming webcast with BPM-D Customer Experience on May 18th!
A data-driven and human-centered approach used to transform your Order-to-Cash Process
With the release of our latest Customer Excellence Edition, it is the perfect time to connect your operational excellence initiatives with customer experience transformation.
Organisations can develop their Customer Experience (CX) improvement capabilities through process management. By leveraging the Signavio Transformation Suite you can generate visibility of customer journeys, then deliver data-driven transformation to achieve CX Excellence.
This session will include the following topics:
- Challenges of Delivering your CX Strategy
- Aligning Operations and Customer Excellence
- Process Mining for CX-Excellence
- Order to Cash Customer Journey
- Delivering Improvements – Real World Examples, like NTT Global!
- Final Thoughts and Q&A
You will receive the link to join the event and all other details by email.
Any questions? We are happy to help – contact us at: marketing.emea@signavio.com
About the speakers
In Collaboration with:
CONTACT
At a Glance:
What
Webinar: Deliver Customer Experience Excellence using Process Intelligence
When
3:00 p.m. - 4:00 p.m. CET
How long
60 minutes
Who
Signavio & BPM-D
Where
Online