We use cookies to give you the best possible experience on our website. By clicking OK, you agree to our cookie policy. If you would like to change your cookie preferences you may do so here. OK

From Process Transformation to Operational Excellence

The pace and complexity of change is constant, and making smarter decisions, faster, is the way to not only survive, but thrive. The key to those decisions is the quality of your information: about the way your business works, about upcoming challenges, and about future opportunities.

Signavio Customer Days are designed to give you this information, and support your needs. Network with your peers, share ideas and experiences, learn from inspiring keynotes, and get the insights you need to achieve operational excellence within your own organization.

Plus, discover Signavio's roadmap to the future, and even take part in defining the next generation of process innovation.

People networking at a Signavio event

Discover more about:

  • Business Transformation

    Business transformation creates opportunities: for process optimization, better resource management, lower costs, and happier staff. Learn how you can spark company-wide disruption, and ultimately make a quantum leap in improvement.

  • Customer Experience

    Customer centricity is the new strategic imperative. Learn how to position customer delight as the standard within your business, then use your process framework to drive customer loyalty and power digital optimization.

  • Operational Excellence

    Operational excellence is not something you ‘do’; it is a state of mind. Learn how to balance the triad of people, process, and technology, and generate lasting, sustainable benefits for your business.

Inspirational Keynotes

Signavio Customer Days give you a unique opportunity for learning and discovery. Hear exclusive presentations from renowned experts, gain new insights into the way BPM can work for you, and even catch a glimpse into the future of process management across the world.

Networking & Discussions

At Signavio, we understand the value of connecting with colleagues—after all, collaboration is at the heart of our goal of ‘BPM for everyone’. The wealth of formal and informal networking opportunities at Signavio Customer Days means you can interact with colleagues and peers from across the APAC region. It's your chance to build a network of innovative industry professionals.

Presenters & Speakers

Vivianne Arcuri - AMP

Vivianne Arcuri AMP

Central Process Services Manager
Mark Fazakerley - ANZ

Mark Fazakerley ANZ

Head of Alliances
Nischal Gupta - Sterlite Technologies

Nischal Gupta Sterlite Technologies

Chief Transformation Officer
Clyde Livingston - nbn

Clyde Livingston nbn

Manager Enterprise Excellence
Shailendra Singh - Sterlite Technologies

Shailendra Singh Sterlite Technologies

Program Manager
Gero Decker - Signavio

Dr. Gero Decker Signavio

Ron Agam - Signavio

Ron AgamSignavio

VP Product
Alessandro Manzi - Signavio

Alessandro ManziSignavio

Product Lead Process Intelligence
Steven Lewandowski - Signavio

Steven LewandowskiSignavio

Director Global Customer Success


Day 1 - Tuesday 1st October 2019

16:30 - 18:00
Open Registration
18:00 - 22:00
Cocktail reception

Day 2 - Wednesday 31st July 2019

8:30 - 9:15
Registration and tea/coffee
9:15 - 9:30
Opening remarks
Andrew White, Country Manager ANZ
9:30 - 10:15
CEO Keynote
Dr. Gero Decker, CEO
10:15 - 10:45
Sterlite Keynote: Driving Transformation Through Processes and WFA
Nischal Gupta, CTO & Shailendra Singh, Program Manager
10:45 - 11:15
11:15 - 11:50
Signavio’s Road Map to the Future
Ron Agam, VP Product
11:50 - 12:20
Blue Prism Keynote
Mark Fazackerley, Head of Alliances ANZ
12:20 - 13:45
13:45 - 14:20
An outcome oriented approach: how to reach stellar ROI with your process mining initiative
Alessandro Manzi, Product Lead Process Intelligence
14:20 - 14:50
NBN Keynote: Business Process Excellence to Enterprise Excellence
Clyde Livingston, Manager Enterprise Excellence
14:50 - 15:20
Panel: Unlock the Power of Transformation
Nischal Gupta, CTO Sterlite, Gero Decker CEO Signavio, Ajay Yadav Partner Deloitte
15:20 - 15:50
15:50 - 16:25
The Path to Success with Signavio
Steven Lewandowski, Director Global Customer Success
16:25 - 17:05
AMP: Process Management in Finance
Vivianne Arcuri, Central Process Services Manager
17:05 - 17:20
Closing remarks Daniel Furtwangler, VP Sales APAC
17:20 - 18:00
Networking Cocktail


Cocktail Reception:
Date: Tuesday 30th July
Time: 6pm - 10pm
Venue: Market Lane Bar, Intercontinental Melbourne
495 Collins St, Melbourne

Date: Wednesday 31st July
Time: 9am - 5pm
Venue: Intercontinental Melbourne, Laneway Room 2
495 Collins St, Melbourne

Intercontinental Melbourne Facade

Register here