In the utilities industry, efficiency is king. The government and consumers alike have high expectations, and they trust utilities providers to supply clean and affordable energy. Business Process Management (BPM) with Signavio enables organizations to achieve operational efficiencies that are then passed on to the public in the form of reliable service.

The Signavio platform helps you model and analyze your most important business processes, identifying bottlenecks and areas for improvement.

In utilities, some processes most needing optimization are:

  • On-boarding new customer accounts
  • Emergency work orders
  • Designing energy delivery systems

The Signavio Process Editor offers a collaborative approach to utilities process management, engaging all employees in improvement initiatives. It is built with end users in mind and the goal of making BPM possible for everyone. This focus represents the modern trajectory of BPM, away from the siloed approach of the past.

Signavio is more than just a BPM tool, however, as having optimized process models is just the first (albeit major) step towards business transformation. Within each process are also key moments when decisions must be made, either by employees or automated systems. The entire outcome of a process hinges on these moments, but other solutions providers don’t have a way of ensuring their success.

Business Decision Management (BDM) with Signavio Decision Manager keeps optimized processes on track by defining the underlying logic determining which way a process should go.

Imagine giving utilities employees in the field access to all of your organization’s collective knowledge and best practices, from any device, anywhere. This is the type of transformative capability offered by Signavio.

Get started transforming your utilities operations today! If you’d like to learn more or schedule a product demo, please get in touch with us at And if you want to test to platform out for yourself, simply sign-up for a free 30-day trial.