This white paper is an introduction to the ‘what’, ‘why’ and ‘how’ of workflow management. We have produced this paper because we would like to share our belief that getting started with workflow management doesn’t have to be a massive undertaking, or even an IT project. Instead, we want to tell a simpler story about simpler workflow management.
This story is for managers of all kinds who are interested in ways to help their teams work together effectively.
You don’t need a technical background to understand workflow management, because the concepts and practices are first about how people work, and only then about possible IT support.