An efficient business process modeling is a very important requirement for knowing the key data, the processes as well as the organization of a company. The Becker Büttner Held Consulting AG (BBHC) was looking for a tool, which is easy to understand for all employees. In addition to business process modelling, the tool should also be suitable for the optimization of processes and for activity based costing. The Signavio Process Editor was the solution!
Together with the BBH Group, the BBHC is a leading provider of consulting services for energy and infrastructure companies and their customers. The BBHC has offices in Berlin, Munich and Cologne. Especially in the domaine of municipal services the company takes care of management, process, organisation and IT consulting services for the energy supply sector. Thanks to its interdisciplinary approach, BBHC is tackling many other projects. Considering this plenty of tasks, business processes had to be focussed from the very beginning.
The special characteristic of the Signavio Process Editor is its collaborative orientation and its usability. With a common workspace and the annotation function, a cooperation from different locations is possible at any time. Likewise, the BBHC includes its customers actively in process design and makes cooperation more easy. With the Signavio Process Editor, the company offers its customers transparency and confirmability. Thus, for example, deadlines and communication ways are shown clearly.
The Signavio Process Editor makes business processes transparent and understandable. The introduction of a gas balancing at an industry service provider with Signavio was a great success for the BBHC.
The challenge was to design business processes from different locations as well as to connect processes, that were linked up in terms of content, in a well structured kind of way.
Even professionals without a Signavio account could be included easily. With BPMN 2.0 and with a clear involvement of sub processes in complex process representations, the customer had no open questions at all. In the future, the BBHC will continue to use the Signavio Process Editor with its intuitive process design, which is a big advantage for all involved employees.