We sought ways to improve our efficiency, reliability, uniformity, and service levels across all processes. After evaluating solutions from different vendors, we partnered with Signavio’s support team and adopted Signavio’s excellent product suite to achieve our objectives. The flexibility inherent in Signavio’s tools is now a core component of our culture and has aided our technical and business staff in adopting a process-aware mentality on a company-wide scope. Daniel Salama, Chief Information Officer MCNA Dental Plans
MCNA Dental (Managed Care of North America) is one of the leading dental benefit management companies committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Children’s Health Insurance Program and Medicare members.
MCNA serves about three million children and adults, including some of the most vulnerable members in society with the singular purpose of improving their general health. This is achieved by ensuring quality dental care.
The company´s mission is to deliver value to their clients and providers by providing access, quality and service excellence that improves the oral health results of their members.