Professional management of product lifecycles using Signavio4T!M

"We were deeply impressed that the huge process that took us 20 hours to discuss was implemented in a single day's workshop. Even more so because we know now that it will be as easy to implement further processes by ourselves."

Jörg Lohmann, Product Manager, Swisscom IT Services AG

Swisscom IT is in charge of their customers' hardware across the whole product lifecycle. The related processes have a high complexity – many activities, many employees and many interfaces involved. This creates the risk of committing errors.

Thanks to BPMN modeling using Signavio and process automation using the workflow engine T!M - Task in Motion, Swisscom IT is now able to start new processes or modify existing processes at any time.

Company:

Swisscom IT Services AG

Employees:

5018

Founded:

1988