This data protection declaration informs you comprehensively about the handling of your personal data in the use of Signavio websites.

You will find the text of this declaration under http://www.signavio.com/en/privacy.html and can download it under http://www.signavio.com/images/legal/dataprotection-201001.pdf as a PDF file.

Collection and processing of your data

1.1 You can, as a basic principle, visit our website without giving any details as to your person.
1.2 A pre-requisite of the use of our APPLICATIONS which are offered online, in particular the Signavio Process Editor SaaS, is registration, which requires the following details to be entered: surname, first name, complete address, e-mail address, designation of the company. Details above and beyond these are non-obligatory details and are marked as such.
1.3 In the case of payments by means of credit cards, the data of the credit card of the customer will be called up and stored in encoded form.
1.4 This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable you to carry out an analysis of the use of the website. The information obtained through the cookie concerning your use of this website (including your IP address) will be transmitted to a server of Google in the USA and stored there. Google will use this information in order to evaluate your use of the website so as to compile reports for the website operators concerning the website activities and in order to render further services associated with the website use and the Internet use. Google will also, where appropriate, transmit this information to third parties where this is prescribed by law or in so far as third parties process this data on behalf of Google. Google will in no case bring your IP address into connection with other data of Google. You may prevent the installation of the cookies through a corresponding setting of your browser software; nevertheless we draw your attention to the fact that in this case you may possibly not be able to use all functions of this website to the full extent. Through the use of this website, you declare your agreement to the processing by Google of the data collected about you in the manner and method described above and for the purpose specified above.
Google Analytics stores the following data: point in time of the access, website called up, referring website, search engine search keywords, screen resolution, screen colours, language, place (town, country), operating system including version, web browser including version and details (Flash, Java), transmission rate (e.g.. DSL, ISDN, etc.), Internet provider. The IP addresses stored are at no point in time viewable for us.
1.5 For system-related purposes, when the APPLICATIONS are used, we furthermore store the following data by means of session-cookies: session ID, name of the user, e-mail address. The cookies are automatically deleted at the latest after 7 days.

Use and passing on of your data

2.1 We use the data provided by you to answer your questions, to perform the contract and for purposes of the technical administration of our offer. For this purpose, your data is, in so far as necessary, passed on to other companies, e.g. to service providers who levy a charge and to the use of whom you have previously consented. These companies may only use your data for the performance of the contract and not for any further purposes.
2.2 Furthermore, address, contact and order data are collected and processed for our own marketing purposes.
2.3 If you register for our newsletter we will, with your express consent, use the data provided by you in order to send you our newsletter. When sending the newsletters, we use your e-mail address. The newsletter contains current contributions as well as offers of Signavio GmbH. De-registration is possible at all times.

Right of objection

Naturally, you may at any time object or revoke your consent to the use of your data for marketing purposes. This does not, however, apply for the data necessary for the performance of the contractual relationship. In this respect, please contact .

Data security

4.1 Your personal data will be transmitted using SSL encoding (AES-256, 256 bit certificate) via Internet when you use our APPLICATIONS which are subject to charge. You can recognise the secure transmission from the protocol designation "https:\\" in the URL line and also from the complete domain "editor.signavio.com".
4.2 We secure our website and other systems through technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. For further information, we refer to our information sheet concerning IT and data security, which you can request from us.
4.3 The access to your customer account is only possible after entering your personal password. You should at all times treat your access information confidentially and close the browser window when you have ended your communication with us, in particular if you use the computer jointly with other persons.

Information, correction, blocking, deletion

Under the Bundesdatenschutzgesetz [Federal Data Protection Act] you have the right to receive information free of charge concerning your stored data and also, where appropriate, a right to correction, blocking or deletion of this data.

Contact person for data protection

In the case of any questions concerning the collection, processing or use of your personal data, or concerning information about the data, the correction, blocking or deletion of the same, and also in the case of revocation of consents which have already been issued, please contact .

Annex: Declarations of consent

You have, where appropriate, issued us with the following consents. We have recorded a protocol of this consent. We are obliged to hold the contents of the consents available for retrieval at all times. You may at any time revoke your consent with effect for the future.

Registration
I have read [the Standard Terms and Conditions of Business (STCB) and also] the data protection declaration (Data Protection Declaration) and consent to their applicability.

Registration for the Newsletter
I would like to be informed regularly by Signavio by e-mail about innovations and offers. My e-mail address will not be passed on to third parties. I may at any time de-register from this service.

Version: 27 January 2010

Questions or additional information: If you have any questions in respect of this contract or wish to have additional information, please send an e-mail to .